Q when people are entering their information on one of the capture pages that they are
getting the lead information email multiple times.
After tracing your problem we decided that when someone fills out the form on a capture page multiple times, it will send multiple notifications for the same email. There are a few possible explanations about why this is happening:
1) It is a robot
2) It is someone testing
3) It is someone spying
4) It is someone that is having email delivery issues from your site, and are trying many times
The most likely cause is a robot (50+% of the time), especially depending on frequency and time of day. If it is always the same IP used, we can block the IP from visiting you site if needed. You can request this block as a support request.
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