Support FAQ

A. You are able to define a campaign; the campaign information is included in the notification email that is sent and also stored in the back office.

There is a section in the back office where you and your affiliates can create url's to track different campaigns when using a capture page.  Also, in the HTML Form Code section there is a field that allows you to specify a campaign.  Last, you can specify the campaign yourself by adding a hidden field to the form with the name campaign and the value the title of the campaign. (exa: <input type="hidden" name="campaign" value="mycampaign">)

A. When creating an email account do not include the @ or the information after it.  For example, if your site is mydomain.com and the email you are trying to create is [email protected], then in the form to create an email enter test as the email and NOT [email protected].

A. If a member wishes to upgrade/downgrade their account then they should first login to both the capture page system's back office, as well as the payment processor (exa: PayPal's) back office.  They should first cancel their account within the payment processor's back office.  This will suspend their account in the capture page system preventing them from being able to login, but it will not log them out of the system if they are already logged in.  They can then go to the Billing page and click the payment button for the package they wish to upgrade to.  If they logged out, then they can signup again at the order page that they placed their original order at.  As long as the email they make payment with from the order page matches the email in the capture page system then it will unsuspend their existing account.  It will take them to the create an account page where they fill out the form to create a capture page, but they do not need to fill out the form because they already have an account, their old account will be unsuspended, and the payment attached to their existing account.

A. The instant message check box at the bottom of the View Leads page is to transfer a lead using the button below it.  If this box is checked, and if the lead group the lead is being transfered to has an instant message, the lead will be sent the instant message.  Otherwise, the lead will not be sent an instant message when being transfered.

A. When a lead fills out the form on a capture page their first name is stored in a cookie called "lname" and their email is stored in a cookie called "lemail".

The php code to display their first name is:
<?php echo $_COOKIE["lname"]; ?>

The php code to display their email is:
<?php echo $_COOKIE["lemail"]; ?>

A. GMail, Yahoo, and many other ESP's often do not show images in an email unless a person clicks a link saying it's ok to show the images.  If they don't click that link and images are never shown within the email then it will not track the message as being opened.  Also, if the email is not an html email it will not track the message being opened.

A. 1- go to advanced fetures 


2- go to upload thump link 



3- make sure the photo (Best Results 196x187)

A.


Go to "Advanced Features" then in the "Email Settings" tab there is an option to "Use Signatures" or turn it off.

A. It's not possible to edit the content that appears when a person clicks the help icon.  However, it is possible to disable it under Advanced Features in the Misc section.  Also, it is possible for you to create your own set of instructions by editing the template files in the uploads/admin pages folder.

A. Leads are automatically inactivated if an email that is sent to the lead bounces back as undeliverable.  It is not possible to prevent leads from going inactive when their email bounces back as undeliverable.

A. When this option is turned on, it does not automatically place an icon on the back office home page.  You can build out a link by editing the uploads/adminpages/account1.html file and creating a link to uploadleads.php (same url that you as the admin uses).  We will have icons for this feature in 4.01.

You cannot currently limit the amount of leads imported daily.  However, you can limit the total amount of leads an affiliate can have by editing the affiliate package.

A. Put the following code within the <head> of your web page:

 <script type="text/javascript" src="flowplayer-3.0.2.min.js"></script>

Put the following code where you want the video to play.  Replace the url with the url to your video (video must be flv or mp4).
Replace the width and height with the width and height of your video:

		<a  
			 href="http://yourdomain.com/yourvideo.flv"  
			 style="display:block;width:330px;height:248px"  
			 id="player"> 
		</a> 
	
		<!-- this will install flowplayer inside previous A- tag. -->
		<script>
			flowplayer("player", "flowplayer-3.0.2.swf");
		</script>

A. There are 2 ways to do this:

1 - The simplest way, is under "Advanced Features" inside of the "Email Settings" tab there is an option to allow affiliates to use a signature.  When this is turned on, a new icon will appear from the back office called signature, where the affiliates can go to put their signature using the WYSIWYG editor.  The signature will be added at the very bottom of the email.


2 - You can create a Text Area affiliate variable, and then use the affiliate variable code to put the signature inside of the email.  This method would put the spot for the signature onto the "My Personal Info" page (instead of it's own page like option 1), but it would be a text area, without a WYSIWYG editor.

A. If signatures are turned on under "Advanced Features" then yes, the signatures would automatically be added to the broadcasts that you as the admin do on behalf of your affiliates.

A. Inactive leads are hidden from view unless an affiliate selects the Inactive Leads category from the drop down.  This is done to protect the lead while retaining their information in case they come back, and help keep the report clean.  Since a person has taken the trouble to optout, we need to ensure that the affiliate honors the request, which is why we cannot show the email or allow normal access to inactive leads.  We could delete the lead, but then any details, notes, etc would be lost in the event the person decides to return (plus people would claim their leads are completely disappearing).  Inactive Leads are not shown in reports because the lead is no longer a "lead" (they are inactive).

A. After you've logged in, click the "Capture Pages" icon on the left hand side.  It will then show you a list of all the available capture pages.  Click the "Make Primary Page" button beneath the thumbnail of the capture page to make it your primary capture page.

A. To add an affiliate program with the affiliate programs plugin first login to your system as the admin, then on the bottom right side click  "Manage Affiliate Programs", then click "Add Affiliate Program".




- For the Title, put the title of the affiliate program (exa: "Aweber")
- For the Description put a description of the affiliate program (exa: "An autoresponder service")
- For the Cost Description put a description about the cost (exa: "$1 for your first month then $19 a month after that")
- For the Small Cost put a shorter description about the small cost (exa: "$19/mo")
- For the Payout put the amount of money affiliates receive for referring someone (exa: "Earn 30% For All Sales")
- The video is optional.  A video explanation for your affiliates can be added.  If you put embed code for a video here, then an icon will appear on the affiliates side where they can click on the link to watch the video.

A. Sponsor's Name: ~pname~
Sponsor's Email: ~pemail~
Sponsor's Phone: ~pphone~
Sponsor's Username: ~pusername~
Sponsor's ID: ~pid~
Sponsor's Affiliate Variables: Put p in front of the variable.  Exa: ~pvar1~

Affiliate's ID: ~memberid~
Affiliate's Username: ~ausername~

Announcements: ~announcements~

A. Under personal info, on the upper left portion of the page there is a link that says setup 3rd party autoresponder, click on it.





On the drop down choose aweber, type in the campaign name, and hit save. If you have a bad campaign name that would be another issue.


You can contact Aweber when you have issues with the campaign names.
 

A.  Below are the default settings for aweber once it has been changed then aweber wont work.


 

A. There are several things you can do to give one membership more value than another membership.

• You can create resource pages, and only give one membership access to it.  In the resource pages you can put virtually anything.  Downloads, videos, training information, promotional material, and more.
• You can add additional banners and only give one membership access to it.
• You can add capture pages and only give one membership access to it.
• You can add email templates and assign it to a content group that can only be accessed by one membership.
• You can allow one membership to have more leads than another membership
• You can allow one membership to send more broadcast messages than another membership.
• You can use the rotator and allow one membership to get viewed more frequently than another membership, or remove a membership completely.
• When combined with the commission tracking plugin, you can allow one membership to earn commissions, while the other membership doesn't earn commission.
• You can allow one membership to import leads and another membership to not import leads.
• You can allow one membership to send more emails out each month than another membership.
• You can allow one membership to have more leads than another membership.
• Editing the adminpages template files, you can edit the appearance of any page in the back office making it specific for one membership; and add/remove items from pages limiting access to certain pages, like text messaging, etc.

A. You can do this by creating an affiliate variable.  To create an affiliate variable go to Manage Affiliate Variables.  Then, a spot under My Personal Info will appear for the affiliate to put their details.  You can then display the affiliate variable anywhere on a capture page, email message, or resource page.

A. The document below describes how to add affiliates to a rotator within a team system:

https://www.leadcapturepagesystem.com/admin/document.php?id=39

A.



When logged in as the admin go to "Advanced Features" and then scroll down toward the bottom and you will see the option to edit "Edit Admin Stylesheet" and another to edit "Edit Order Page Stylesheet".  You can edit these to change the css used by the order page and the back office respectively.  To change the background color you would find the body tag and put the background color there.

Exa for a white background:
body {
 background-color: #FFFFFF
}

If you are not familiar with css and would like assistance, you can open a support request for us to make this, or any other stylesheet change for you.

A. If the section you want to edit is editable through the system, then when editing the page, you have the option to turn off the editor in the top right of the page.  You can edit/copy/paste html code directly here.

The part of the page which is not editable through the editor in the back office can be edited through the File Manager in the LCPS Client admin.  If there is content which is in the system's editor, but you do not want to use the editor in the system and prefer using the File Manager, as long as the content is not editable by your affiliates we can remove it from the editor and have the entire file edited only through the LCPS Client admin File Manager.

A. To setup a capture page to use a specific autoresponder series (lead group), you will need to do 3 steps in the following order.  If you already have a lead group with autoresponder messages, you can skip to step 3.





STEP 1
Create a new lead group.


STEP 2
Add an autoresponder message (or series of messages) to the lead group.






STEP 3
Assign a capture page to the new lead group.*






Now, whenever a lead fills out the form on that capture page they will be assigned to the new lead group (autoresponder series) that you created.

*NOTE: If you cannot find the page under "Edit Pages" then go to Advanced Features and edit the page there, assigning it to the lead group.

IF YOU PREFER FOR US TO DO THIS FOR YOU, PLEASE OPEN A SUPPORT REQUEST ASKING US TO SETUP THE LEAD GROUP AND BE SURE TO INCLUDE THE TITLE OF THE LEAD GROUP AND THE URL OF THE CAPTURE PAGE YOU WANT US TO ASSIGN TO THE LEAD GROUP.

A. Yes, your affiliates can use masked urls without messing anything up or preventing the page from replicating.

A. In your back office, go to the "Advanced Features" page, then click on the "Misc" tab, then put the url for your webinar page in the "Redirect Page" field.  Put the full url, including http://.  Also, put ?user=~ausername~ at the end of the url so that it will take it to the appropriate affiliates page.

Exa:
http://yourdomain.com/webinar.php?user=~ausername~

A. When using the external billing plugin, in combination with the commission tracking plugin, you are able to define that a specific affiliate gets paid when a purchase is made.  You can add a drop down to the order form, and have it pay a different affiliate based off which drop down option a person selects when ordering the product. 

An example of how you might use this, is if you are conducting training in several locations across the USA, and each location has a diferent instructor.  You can create a drop down for the person to select the Location when ordering the product.  Then, based off which location is selected, you can have the instructor (an affiliate) get paid a specified amount.

To do this first go to the "Manage External Billing Page".




Scroll to the bottom of the page, and in the "Additional Variables" section, add an additional variable.



After you have added the additional variable, click the icon to edit it:




On the edit page, add drop down values for each location, attach it to the affiliate receiving the payment, then specify the amount they receive:




You can use this for several other scenarios also.  In the location example we had multiple people getting paid based off which location was selected.  If you wish for only one affiliate to get paid, then add only one drop down value. (Yes, you must make it a drop down, but you can limit it to only one possible value so one person gets paid a specific amount no matter what.)

The amount the affiliate receives would be in addition to any payment he receives from the normal commission tiers setup under the product.

A. Yes, it is only (1) free page installation for $235; and yes, you can install pages yourself with a small amount of php knowledge.

A. $10/mo includes the first 1,000 emails, and it is $0.002 per an email after that.  At the first of the year we will increase the amount of emails included to either 2,500 or 5,000.  We do a bit of work to keep emails sent from our system out of the spam folder, and typically our delivery rates are better than the standard hosting account.

A. The processing records are affiliates that paid, but never filled out the form.  The process is, they pay first, and then afterwards go to the create account form to create their account.  When they pay, the processing record is created, and then when they fill out the form, it is populated with their information.  If they pay, but never fill out the form, then they will show up as processing until they create their account.  With these records, you should send them to the create account page to finish creating their account.  Don't try to edit the processing records yourself by putting in their information (the processing account is missing several things and needs to go through the create account process), instead, fill out the form on the create account using the same email that shows for processing.

A. If you are uploading new php files to the server which you wish to replicate out, then yes there is specific php code you should use in the page.  The document below describes the php code used for creating a replicating page:

https://www.leadcapturepagesystem.com/admin/document.php?id=28

A.

A.

In order for you to change/edit whatever content you have in your current capture page, you have to go to edit pages and click on the thumbnail that shows your current page and it will redirect you to our editor. From there you can change the content of your page.

If you want to redirect your capture page into your website, you can do it under your personal info. Fill out the redirect url, and all your leads will be redirected to that url after they have filled out the form on your capture pages. If you want to put a specific redirect url to a specific page, go to edit pages, click the thumbnail of the page you wish to edit, and on the upper portion of editing the page, fill out the redirect url and it will redirect that specific page to that specific url.

A. To display an affiliate's sponsor's photo, you should build out the full url for the photo.

For example, if adding it to a resource page, for the image url you would use:
http://yourdomain.com/admin/images/affiliates/~pid~.jpg

A. The way a person would cancel their account depends on what payment method they used.

If they payed with AlertPay or Paypal, then they can login into their AlertPay/PayPal account and then cancel their subscription there.  Once they cancel it their, it will suspend their account in the capture page system.  Also, you, the admin, can login to your AlertPay/PayPal account and cancel it for them.

If they payed with Authorize.net, First Data, ProPay or BluePay then you would need to login into the merchant account and cancel their subscription there for them, and then come back and either suspend or delete them within the capture page system.

A. Yes, you can do so by editing the adminpages template file for createuser.html.  In the LCPS Client Admin, go to the File Manager for your site, then go to the uploads/adminpages folder.  Edit the create.html file.  You can remove all the html code from inside the body of the page and replace it with something that says "Loading...", or whatever you choose (or leave completely blank).  Then, inside of the body tag put: onLoad="window.location='http://YourRedirectPage.com'".

A. The amount of support request credits a task will take, depends on several factors:

• The price per a credit is cheaper depending on the amount of credits purchased.  Purchasing $100 worth of credits can significantly lower your price over ordering $15 worth of credits.
• The amount of credits deducted for time spent depends on who is performing the task.  On Jan 1st, 2012, our highest paid worker is 12x as many credits per a minute than that of the lowest paid worker.
• Premium hosted sites pay a lower per credit price than regular hosted sites.
• Regular host sites pay a lower per credit price than sites we don't host.

Total Price = (Amount of Time Spent) X (RATE OF WORKER PERFORMING TASK)

The amount of time a support request will take varies.  If requested, we can provide a rough estimate of the time it would take and who can perform it.  Only time spent on the task itself, or researching the task (when necessary for foreign software/api's) is deduced from your balance.  Time spent in initial communicating and giving an estimate are not deducted (except for foreign software/api's).

To help clear things up, below are examples of hourly rates for 2 employees based off their rate and prices on Jan 1st, 2012.  The range:

Chris Brevig $60-$95/hr
Kathreen Catalogo $5-$9/hr

Our hope is that we can provide a wider range of services, by offering different rate bases dependent on employee, and also help even workload as demand rises.

A. Step 1
Login to the back office of your system and go to Advanced Features and turn on the ability for affiliates to add their own affiliate programs.



Step 2
Go to Memberships, and get the ID # for the membership that you want to be able to add affiliate programs to.


You will need to get the ID number for the membership by looking at the end of the url of the edit membership page.





Step 3
Go into the File Manager and download affiliateprograms.html.




Then on the next page:


Then, find and download the file:



Step 4
Create a copy of the adminpages.html file and call it adminpages#.html then upload it.  Replace the # symbol with the number of the membership you selected in step 2.  So, in our example, the membership id was 18, so we will call the page adminpages18.html.




Step 5
Edit the affiliateprograms.html file, and remove the option for affiliates to be able to add affiliate programs from the file.  Notice, we are removing it from affiliateprograms.html (which is the default page that everyone will see, unless a specific page for their membership has been uploaded like what we just did in step 4).  We are doing this so that no other membership, except the one we uploaded the file for in step 4, will be able to see the add affiliate program link.



Now, upload the file you just removed the add affiliate program option from through the file manager:

A. Yes, you can edit the contents of any page in your back office.  To do so, log into the LCPS Client Admin, find your site, then in the top right of the page click the yellow "File Manager" button. 


From there, go to the uploads/adminpages folder (there is a quick link in the top right).  There you will see html versions of all the php pages in your system's back office which you can edit to change the appearance of the php pages in your system's back office.

A. Currently, below are the differences between regular and premium hosting:

• Regular hosted sites only get 500 support request credits a month, and premium sites get 2000.
• Regular hosted sites have a higher price per additional support request credits than premium sites.
• We allow premium hosted sites to have larger videos uploaded to their site.
• Premium hosted site's support requests and tasks are handled first.
• Premium hosted sites are able to upgrade to the newest version of our software on their own through the back office without paying an upgrade fee.
• If a premium hosted site has email delivery issues, we are more flexible with transfering it to a new IP.

All sites are backed up the same and have the same site performance (load time).  We have extended our backup feature to regular sites (even though our sales page says it is only for premium).  We thought about it and believe everyone needs this functionality, however, sometime in the future we will improve functionality with the backups and it is possible that some of the new functionality will only be for premium sites.

A. On January 1st, 2012, we switched to using credits, rather than minutes, as our billing model for time spent on support request credits.  This allows us to charge different rates for different workers.  500-1000 support request credits translates to roughly $4.50-$15 depending on what rate you pay for credits (premium sites get credits cheaper than regular sites, and regular sites are cheaper than non hosted sites).  Also, if you host with us, you already receive some credits each month with your hosting (500 month for regular sites, and 2000 month for premium sites).

A. Yes, go to "Advanced Features"

and click the "Misc" tab

and towards the bottom you will see "Login Redirect URL". 

Change this to the url of the page you want a person sent to once they login.  Often the easiest approach is to create a resource page with the content you want a person to see when they login, and then set the "Login Redirect URL" to the resource page.

A. Under advanced features change "System Is Free" to No.  Then, on the create account page, you can either enter the email addresses of the people you want to give free accounts to on the right form OR fill out the left form to create a free account.  Also, you can import several affiliates at once from .csv file using the import affiliates section.

A. It depends on the settings within your system.  With a Pro system there is a setting where you can choose to either let them write their own messages, or to not write their own message.  With the team system, there is a plugin for $35 that can be purchased to allow this functionality.

A. It's not possible to create, you would have to add a blank landing pages.

A.

A. If their AlertPay or PayPal payment fails the next month, or is canceled inbetween, then the system automatically suspends them within the system.  You would later want to go through and delete old suspended affiliates as they build up (exa: We typically give a few months as 'suspended', as sometimes people come back, then after that totally delete them).

A. It's not possible to delay it 11 seconds (without editing the audio file itself to have 11 seconds of blank), but it is possible to have it automatically play.  What is the full url of the page so that we make sure we apply it to the correct page?

A. I have not heard that jw5 player works with all mobile devices.  It's possible, but I would double check with them to be sure and understand what percentage it works for (exa: Does it work for iPhones).  Last time we researched the only player that worked on many phones was YouTube, and you would need to upload to YouTube.  Also, you can create a version of the video compatible with cell phones and allow someone to download and watch, but I am assuming you prefer it to play (stream) within the page without them clicking a link to download and then have to open it up separately.

A. With regular payments (not direct payments) it's possible for you to setup yourself through the back, yourself.  When using Direct Payment it is possible to do it by manually creating the button (a bit technical) and is something we can do for you as a support request for 750-1500 credits.

A. It is possible with the external billing plugin to sell external products, however, it is not yet possible to have it like a shopping cart where someone can add multiple products and pay for the multiple products once all together.  This is something which can be added as a functionality to our software through an upgrade requests.

New Features
It's possible now for Auth.net And First Data to make shopping cart

A. I am not sure if I understand the question, but we do have an external billing plugin which allows you to sell 3rd party products (tickets for events, items shipped, etc) and have affiliates receive commissions from it.  However, it is not direct pay where they get paid individually directly, but it is one payment to the admin and collects the commission in the back office for you to make payouts.

A.

A.

A. Yes, as the admin you can view the affiliate's leads. Login into an affiliates account through your backoffice. And the leads will be shown under view leads.

A. Yes, we can set that up.  A support request will need to be setup.

A. If the video has a specific place that it should sit (and they can't move it around) then we can create a separate editable section which is only for the video, so they would paste their embed code into it, rather trying to place it inside the html of the other content (making it less confusing as they won't need to worry about where inside the html they should paste the code).  Also, there is an icon in the editor for pasting a youtube url.

A. Instead of:
http://domainname.com/~username~

Use:
http://domainname.com/~ausername~

A. Yes, it will suspend them. We caution to be careful if you have more than 1 tier, or an admin payment because the person gets logged out when only 1 of their possible many subscriptions is canceled.

A. Yes, you can edit the get starting guide. While logged in as the admin go to Manage Resources

and access the option to edit the getting started guide by clicking the notepad icon.

A. If you are using a Team system yes.

If you are using a Pro system then check and make sure the package that the free member belongs to has affiliate program turned on (Go to Manage Affiliate Packages,


then click the notepad icon link to edit it; there is an option with a drop down).

A. If their subscription was with PayPal or AlertPay then their account within the system is automatically suspended.  If they purchased with a different payment processor then you would need to manually suspend/delete them.
also, Auth.net if setup silent post it will automatically suspended the accounts

A. We are applying for our merchant account to add 65leads.com so we can accept payments there.  Give us a week to get approved and add it and then you can use that payment option.

A. If their subscription was with PayPal or AlertPay then their account within the system is automatically suspended.  If they purchased with a different payment processor then you would need to manually suspend/delete them.

A. Once Aweber is setup, a delete icon appears next to it.  All you would need to do to remove Aweber is to click the delete icon.

A. Under advanced features

in the email settings you can change the broadcast frequency.

A. Yes, SMS messages work on all of our systems.  To set it up you need to apply for a google voice account at voice.google.com.  After you've done that, go to the "Advanced Features" page within your system and inside the "Text Messaging" section put your google login information.

A. Below is a document explaining how to do it:
https://www.leadcapturepagesystem.com/admin/document.php?id=774

A. The processing records are affiliates that paid, but never filled out the form to create their account.  The process is, they pay first, and then afterwards go to the create account form to create their account.  When they pay, the processing record is created, and then when they fill out the form, it is populated with their information.  If they pay, but never fill out the form, then they will show up as processing until they create their account.  With these records, you should send them to the create account page to finish creating their account.  Don't try to edit the processing records yourself by putting in their information (the processing account is missing several things and needs to go through the create account process), instead, fill out the form on the create account using the same email that shows for processing.

A. In the FlowPlayer code you use change this:

flowplayer("player", "flowplayer-3.0.2.swf");

To:

flowplayer("player", "flowplayer-3.0.2.swf", { clip: { autoPlay: false } });

A. When logged in as an affiliate there is an option to delete affiliates in the menu on the bottom right.

A. When using multiple FlowPlayer videos on the same page, the first step is to give each additional video beyond the first one a different id.  You can do this by changing "player" to something different with each video.  So, call the first one "player1", the 2nd one "player2", etc.  There are 2 places inside the code for each video where you will need to change "player" at.

A. Yes, they do receive an email with that information.  You can edit the content of the email by going to "Autoresponder Emails" when logged in as the admin, and then at the bottom clicking on "Create New Account Email"

A. A customizable page means that you are able to edit the page through the back office using the WYSIWYG editor.  We can have either the entire page editable, or only specific sections of the page.  Also, you can define which parts of the page you wish to allow affiliates to edit.  The WYSIWYG editor is the same editor used when creating resource pages.

A.

Yes. As the admin, you can create your own set of autoresponder messages. 

Go to Edit Autoresponse messages under the ADMIN section which is located upper right of your control panel. Click that button and you'll be redirected in these page: http://hyprcast.us/admin/autoresponses.php . So from this page, you can add several autoresponse messages. You can have series of autoresponders assign to different capture pages. In order for you to edit an autoresponder message, just click on the edit icon in line with the autoresponder message you want to edit. The meaning of Icons are being shown on the upper right part of your control panel. 

A.

Yes, you can. It is possible for you to modify buttons in the back office. For the buttons that are images, you can edit the images in the file manager under this link /uploads/images folder. You can upload the image in that link. For the text buttons (exa: view affiliates), you can edit the text in the file manager under this link /uploads/adminpages/accountadmin.html
- EVERYTHING in English can be translated into another language.

A. There is no specific specs other than the specs for turning the page into php (which is independent of the html and layout of the page).  Any website can be converted into our system as long as it uses the php variables provided.

A. Below is a document from FlowPlayer describing this:

http://flowplayer.org/forum/5/23459

If you prefer, we can make the change for you as a support request (200-400 credits).

A. Yes, you can go into the File Manager in the LCPS Client Admin and make the changes there.  To do this, in the LCPS Client admin go to the page for your site and on that page in the top right is a yellow button titled "File Manager".  When you click on this you can see all the files uploaded to your site and can upload new images (or replacement images) there, as well as make changes to the css files, php files, etc.

A. You would follow the same instructions for using multiple pages at the same time.  In addition to that, when editing each page you would set your Aweber list name there (instead of "My Personal Info") allowing it to have each capture page put the leads into a separate list.

A. No, this feature does not exist.  It's possible for us to put an upgrade request to add the feature.  We just stopped taking requests for the upcoming upgrade as it has entered into the testing phase, but we could add it to the upgrade following that.

A. The settings controlling how long you can be inactive without being logged out is set on the server itself and it is not possible to adjust it for your specific site.

A. If you will be accepting payments with First Data or Authorize.net, then yes we advise getting an SSL certificate, and you very likely could be required to get one anyways.  If not using either of those payment processors for this system, then it is not needed.

A. Go to the url below:
https://www.dwolla.com/applications/create

Application Name = Whatever you want to call it.  It will ask permission from the payer and show whatever you put here on that page.
Application Website = Your domain name.  Exa: yourdomain.com
OAuth Callback URL = http://yourdomain.com/admin/dwollaoauth.php
Payment Callback URL = http://yourdomain.com/admin/dwollapayment.php
Payment Redirect URL = http://yourdomain.com/admin/paymentpage.php

Replace yourdomain.com with your domain name.  Do not include www.


Check the boxes for:
Account Information – Includes name, profile picture and user ID
Transaction Details – Access detailed transaction information
Balance – Summary of your balance
Send Money – Allows money to be pulled out and sent to your contacts

Create the application.  After that it will show you your key and your secret.  Send both of those values to us.

A. Which of our products do you want to market?

If marketing 65leads you would send people to:
http://65leads.com/admin/order.php?user=YOURUSERNAME

If marketing leadcapturepagesystem.com you would send people to:
http://leadcapturepagesystem.com/index.php?promocode=YOURUSERNAME

A. No, your site will only go down if we are transfering it.  An upgrade does not put the site down.

A. Yes.  Log into your system as an affiliate, then go to the Upload Photo page within their back office and upload the photo there.  After that, you can view their page and see what it looks like on their page.  Let us know if you need any further assistance with this.

A. No, we are not able to block an email address.  We can only block IPs.

A. When logged in as the admin go to "Advanced Features". 

Then, in the "Misc" section change "System Is Free" to "Yes".

A. You can upload the webinar videos through our File Manager in the LCPS Client Admin.

A. It will show yellow for the 2nd level and beyond.  Instead of the color changing what it does is add an - in front of their name for each level.  So, for example, if someone is in the 4th level they would show as: ---- John Doe.  If you believe it would be helpful to have the colors change we can put an upgrade request in for it. 

A. The best way is to go to Manager Resources and setup resource pages.  You can specify which package is allowed to view a resource page, blocking other packages from seeing it.  You can also apply a access level only allowing packages with that access level or higher to see the page.

A. An affiliate can mark someone that owes them a payment by going to the graphical lineage report.  On the graphical lineage report affiliates who have not paid will appear red.  Click on the red icon and then on the next page you will see a link on the right side where it says how much the affiliate owes you.  You can click on that link and then manually enter the payment amount you've received.  After you have completed this and marked an affiliate in your downline as paid they will still show as red as if they hadn't paid.  Also, in the view affiliates report they will still show as suspended.  The next time they attempt to login it will see that they are marked as paid and will change their status from suspended to active.

A. You can send the files in a zip or rar file as an attachment to [email protected].  If the zip file is over 4mb then first upload at rapidshare.com (it's free and doesn't require registration) and send us the download link they provide.

A. The amount of time it takes to modify a replicating PDF varies depending on what type of changes we are making.  Handled as a support request it typically takes 150-300 credits to add a new page to be edited (not including edits to the page).  Edits to the page typically take 150-450 credits per an individual replicating item that is added or moved.  Making modifications within a paragraph typically involved rebuilding the whole paragraph and takes from 250-1500 credits depending on the complexity.  Adding the same text in the same spot on multiple pages typically takes 40-80 credits per an additional page.  If there are more than a couple basic edits being made, and if you do not have any existing credits, you will want to buy at least $50 in credits as $15 wouldn't be sufficient and would cause a delay in completing.  If there are significant changes to an existing PDF it can often be best to purchase a new replicating PDF.

A. Yes, each banner you add will have the code needed to paste the banner on a site automatically generated.  The code will link to the affiliates capture page that is using the banner.

A. To upload a banner first login to your account as the admin. 

Then, click the "Manage Banners" link on the right side of your back office home page. 

From there click the "Add A Banner" link and you are taken to a form where you can upload the banner. 

The banner you upload must either be .jpg or .gif format.

A. Every page in the back office is 100% editable.  You can move items, change colors and change any text that appears on the page to say something different.  It does require html knowledge to make these changes.  We can make changes for you as a support request.

A. No, it is not possible with Direct Pay to have someone first make payment before creating their account.  They MUST create their account before payment for things to track correctly.

A. First, login and go to the edit page for the capture page you wish to add a third party autoresponder to. 

In the right side click "Setup 3rd Party Autoresponder".  Select the autoresponder you wish to use from the drop down. 

Based off which autoresponder you select, it will ask you for details (like your List Name) for the 3rd party autoresponder you wish to use.  Enter your details then click "Save".

A. Yes, you can modify the signup page to have less fields.  All of the fields are required, but you can replace them with hidden fields and give them a default value (exa:  You can make a hidden field for address and give it the default value of "111 Main St" and then after they've joined they can go back and change it).  The minimum fields you can have on the create account page is:
Name
Email
Password
Username

Technically, name is not required (but we do not recommend removing it).  Also, technically you could give them a default password, but we do not recommend that either.

A. With Direct Payment the system has to be set as free.  This is because with Direct Payment a person signs up before making payment.  In short, the order process for Direct Payment is completely different than a system not using Direct Payment.

A. Set Aweber list name for each page in editing page section --  instead of personal info section  -- this will allow each lead to be added to a separate list.

A. If you are trying to redirect affiliates that login to a page with instructions, the easiest approach is to create a resource page with the instructions, and then to set that resource page as the "Login Redirect URL" under "Advanced Features".

A. First off, you will need html knowledge to do this.  To modify the content of the create account page you would edit the adminpages template file located at /uploads/adminpages/create.html.  Below is a document explaining in more detail how adminpage templates work:

https://www.leadcapturepagesystem.com/admin/document.php?id=116

A.

A. You can modify new downline notification, new commission notification without any issues.  You should not turn test payments on except if you are doing a test payment.  While test payments are on real payments will not work and vice versa.

A. No.  Each person should create their own subscription button inside Solid Trust Pay and should put their own subscription id on the "My Personal Info" page.

A. Yes.

A. Passwords are encrypted.  This means it is impossible for you to find a users password.  Instead, you would need to reset their password.

To reset an affiliates password login to the admin's account account.  Go to "View Affiliate List".  Click the "view" link for the affiliate you wish to reset the password for. 
In the popup that appears you will have the option to reset your password.

A. What you said is correct. You will also want to make sure you Home Page Action drop down (field above the field you specified) is set to Other.

A. You can add many, but not every third party autoresponder.  For example, constant contact cannot be added this way because their system does not support the method we use, however, we do have a plugin for constant contact.  If I had to give an estimate, I would say 75+% of the autoresponders we've encountered could be setup using the method we use.

A. Once logged into the back office the affiliate would go to the "Affiliate Center".  From there they would need to go to the graphical lineage report.  Depending on your settings, they may already be taken to that page when they click the "Affiliate Center" button.  On the graphical lineage page inside the "Affiliate Center" they would click on the icon for the affiliate they wish to mark as paid.  From there, on the right side they will see a link that says "Amount Owed to YOU:" and specifies an amount.  Click on this link, and it will take them to a page where they can enter the payment amount received.

A. The admin would go to the "View Affiliate List" page.  On that page there is a column that shows the total amount of payment the affiliate has made.  If you click on this amount it will take you to a page allowing you to enter the amount of the payment that you've received.

A. Yes.  When logged into the back office as the admin go to "Advanced Features". 

In the "Commission Tracking Plugin Settings"

change the value for "Affiliates Can Mark Paid" to yes.

A. Yes, we can suspend your hosting and then you can contact us when you are ready to activate it again.  If it will be suspended for longer than 6 months please let us know if you intend to keep it so we don't remove it doing cleanup.  Please confirm if we should proceed with suspending your account.

A. http://yoursystemnamehere.com/admin/login.php

A. Go to Edit autoreponse message (you will find the link to that page in the right links in the back office) then at the bottom of the page you will find Misc messages , you will see one of them named "Create New Account Email" click on it and edit the message

A. You need to use the Aweber list name and not the ID#.  We do not have an Aweber so we cannot be more specific.  If you continue to have issues, send us the login for your Aweber and we'll take screenshots and do a clearer tutorial.

A. With a Pro system it is possible to give your affiliates control over if they receive lead notification emails or not.

A. The password reset link is only valid for the same day it was sent.  They would need to go to the forgotten password page and request to reset their password again.  Let us know if you have issues with links sent the same day and if possible provide the link being used.

A. Yes, you can edit the html of the pages through the file manager in the LCPS Client Admin.  Log into the LCPS Client Admin, go to your site, then in the top right is a yellow button for the file manager.

A. The HTML Form Code page allows an affiliate to get the html code to paste a form on some other site (like a personal website) other than their capture page.

A. This setting sets it so that an affiliate cannot receive a payment for more than the amount they paid their sponsor when they joined.  Any amount over this is passed up to their first qualifying sponsor.  Their first qualifying sponsor is any affiliate who.

Example A
- John was referred by the admin and joins the $50 membership. John pays a $50 sponsor payment to the admin.
- Mary was referred by John and joins the $25 membership.  Mary pays a $25 sponsor payment to John.
- Scott was referred by Mary and joins the $100 membership.  Scott pays a $25 sponsor payment to Mary leaving a remainder of $75.  Scott makes a $25 payment to John (because John is qualified to receive up to the first $50 an affiliate pays), this leaves a remainder of $50.    Scott pays the final $50 to the admin

Example B
- John was referred by the admin and joins the $500 membership.  John pays a $500 sponsor payment to the admin.
- Mary was referred by John and joins the $200 membership.  Mary makes a $200 sponsor payment to John.
- Scott was referred by Mary and joins the $200 membership.  Scott makes a $200 sponsor payment to Mary.
- Kathy was referred by Scott and joins the $350 membership.  Kathy makes a $200 sponsor payment to Scott leaving a remainder of $150.  Scott pays the final $150 to John.
- Eric was referred by Kathy and joins the $200 membership.  Eric makes a $200 sponsor payment to Kathy.
- Aaliyah was referred by Eric and joins the $100 membership.  Aaliyah makes a $100 sponsor payment to Eric.
- James was referred by Aaliyah and joins the $1000 membership.  James makes a $100 sponsor payment to Aaliyah leaving a remainder of $900.  James makes a $100 payment to Eric leaving a remainder of $800.  James makes a $150 payment to Kathy leaving a remainder of $650.  James makes a $150 payment to John, leaving a remainder of $500.  James pays the final $500 to the admin.

A. It is possible to have your leads added to a 3rd party autoresponder like Aweber or iContact when the lead is created.  It is not possible to have them added to a 3rd party autoresponder when the lead joins and becomes a member.  However, you can have them taken to a page after signup asking them to enter their email to join a 3rd party autoresponder.

A.

• When logged in as the admin go to "Advanced Features".

• Click the "Commission Tracking Plugin Settings" tab.

• Change "Default Lineage View" to "Table Report".

A. No, it is not possible to change the filename of a page through editing it in the system's back office.  This is something that needs to be done through advanced features and also through the file manager.  We can create a support request to do it for you if needed.

A. Yes

A. You can fill out the form on the "Create an Affiliate" page and use the email address of the email you want the preview sent to.

A. To make a page so that it will not show the edit option when logged in as the admin go to "Advanced Features". 


Scroll all the way to the bottom and click the edit icon next to the page which you don't want to be editable.


 
Then change the field "Affiliates Can Edit Page" to "No".

A. It is possible to set it up using our API so that when someone joins the 3rd party system an account is created in the LCPS system.  If this is possible depends on the 3rd party software.  It would need to be modified so that when someone joins it, it calls the LCPS API requesting that a new account is created.

A. The header for the back office should be 996x265.  The bottom 75px needs to be completely white (the title and back to my account will sit on this white space).  This leaves the size of the header which can have graphics being 996x190.

A. If you transfer your domain name then you will no longer have the old domain name, and people will login at the new domain name to access their back office.  If you do a piggyback domain then you keep the old domain, and people would login at the old domain, not the new piggyback domain.

A. Different users have different monitor sizes, so there is no specific size that would work for every monitor.  Also, different monitors have different aspect ratios, so stretching would end up having, and there is no way to make the image look good on every monitor.  The most common monitor resolution is 1280x960

A. There is no minimum or maximum size for the order button image.  It can be any size you provide.

A. No, the commission is not distributed automaticly.  However, there is an export to csv report that can be used to create a file that can be imported into PayPal to pay everyone at once.  This report is at the bottom of the "Affiliate Center" page when logged in as the admin.

A.

On the Share page (aka Affiliate Center) click on the Commissions link (aka Earned).

A. When logged in as the admin go to the "Affiliate Center" page.  There will be a button to add a tier.  Click this button to add however many tiers (levels deep) that you will pay.  If only the person that referred the new affiliate gets paid then you would only need one tier.  After clicking the button to add the tier a box will appear where you can earn the percentage of the entire sale that the affiliate should earn.

A. It's currently not possible to change that setting.  You would need to submit an upgrade request to make the change and it would go through our normal upgrade process.

A. From our experiences the system can handle 15,000 - 25,000 leads being imported at once.  Let us know if your findings are different.

A. To prevent issues, the "Email Type" should be set before adding any messages.  If switching from HTML to Text it changes the way the messages are created and sent.  However, it doesn't change the messages you've already created.  So, what you end up with is a bunch of messages which have HTML code showing in the message because when those messages were created they were created with HTML.  You will need to go through and remove the HTML code from the messages.  We can also create a script as a support request to go through and convert all your messages at once if needed.  Such a script would take 350-700 support request credits to setup and perform.  Also, it will strip the HTML code out and gets most items right, but there is no warranty on the results, and you will need to spot check the messages as the conversion is not perfect.

A. When logged in as the admin go to the "Report Center". 



Click the "Stats Report" link.

A. Cookie tracking sets it up so that if an lead visits the home page OR enters a bad username OR visits the admin's page, that it will check if a cookie exists from them visiting an affiliate's site in the past.  If the cookie exists (meaning they've previously seen an affiliate's page), then it will redirect them to that affiliate's primary capture page.  If you turn off cookie tracking then this will not occur.

A. No, there is no email that is sent, however, it shows them a message on their screen saying their payment was declined and when they login it will take them to make payment.

A. In order for the autoresponder to be editable by the affiliates you will need to have the Editable AR Plugin installed.

A. You can send an email to all of your leads or specific lead groups from the back office. On the left hand side of the page click on send broadcast message. Here a person can select to send to all of their leads, or a specific lead group that has been setup.

A. B would still receive the passup from C as long as his account hasn't been suspended, even though he has not yet given his 2nd passup to fully complete his 2-UP qualification.  The next person that B personally refers would be passed up to A.

A. The option to order the membership does not appear automatically.  You have to add an option for it.  To add a new billing option when logged in as the admin go to "Manage Billing" and there you can add a billing option and specify which membership it is for.  The default setting is it automatically adds the order button to the bottom of the page /admin/order.php.  You can also position the button anywhere in the order page, or in any other editable capture page, by using the ~~ code specified for the order button.

A. Yes.  There are 2 ways to do it.  You can either have it as an upgrade in the back office after they have already joined OR you can have it as a separate option that they initially signup for.

Getting the Membership ID
First, either way you do it, you will need to get the membership ID of the membership you are adding as an option.  To do this, when logged in as the admin go to the "Memberships" link.  Click the link to edit the membership you are adding.  At the top of the browser in the url bar you will see the ID at the end of the url.  For example, if the url is membership.php?id=3, then your id is 3.

Adding an Upgrade Option
To add an upgrade option in the back office you will need to create a link to the upgradepackage.php page that has the package id embeded in the link.  For example, if the package id is 3, then the link would look like: upgradepackage.php?id=3

Adding a Purchase Button
To add a purchase button to any page outside the back office, you will need to make a link to the create an account page that has the id of the membership embeded in the link.  For example, if the membership id is 3, then the link to your create.php page would look like: create.php?user=~username~&package=3

A. Under Advanced Features in the Emails Settings section there is an option to edit it.

A.

1. When logged in as the admin go to "Advanced Features".
2. Click on the "Misc" tab.
3. Put the full url (including http://) of the page you want someone redirect to inside the "Contact Us Redirect URL" field.

A. The IP would allow you to start building your own reputation for sending emails.  There are several things that can be done to help email delivery.  The largest factor is your reputation (what percentage of the emails you send are read vs marked as spam).  Also, getting members to whitelist their email with their email service provider (Yahoo, hotmail, gmail, etc) helps.  Also, we can setup Sender IP, DKIM, and apply for whitelists with providers that allow it.  Most providers require a 3 month history before applying.  Return Path (returnpath.com) offers email certification which helps with delivery with many providers.  They charge $200-$500 annual fee, plus a setup fee, and require you to have a history of 3 months of emails being sent.

A. In order to do this they would need to create 2 separate affiliate accounts.  One for each email they are using.  If the email is the same then they could do it from the same account.

A. Yes, it is possible to do this.  It can be done through the WYSIWYG editor by using the ~leadfirstname~ code.  If doing it in the php file you can display it by accessing the lname cookie.

A. Processing doesn't apply to your system because it uses Direct Payment.  Below is an answer to a question explaining more about what processing is for if you are curious:
http://leadcapturepagesystem.com/question.php?question=372

A. Once you have selected a template, copy and paste the url and email it to us. We will send an invoice for the template and note your selection.

A. Currently it is not possible to modify it to show more or less than 50 leads per a page.  It is possible to put in an upgrade request to have this feature added in our next upgrade.

A. Yes.  If you click the edit link next to the lead, in the popup that appears the date and time the lead was added is in the top right.

A. Within AlertPay you need to add the site in the Websites section under Business Tools.

A. You will need to have an SSL certificate installed to use First Data.  Once installed, the instructions for setting it up is:

1. Login to First Data
2. In the 'Support' drop down select 'Download Center'
3. Click 'Download Now>>'
4. Put your tax id and click the download button next to 'For Web Service'
5. Open the zipped file and inside of it open the file that ends with .auth.text and you will see the username and password listed in it. If you are unable to open the zip file send it to our support department for installation.

A. 1. When logged in as the admin go to "Edit Autoresponse Messages".



2. Towards the bottom of the page click the "New Affiliate Notification To Sponsor Email" link.



3. Put the following codes where you want each of the values to display:

• ~fname~ = First Name
• ~lname~ = Last Name
• ~phone~ = Phone
• ~email~ = Email

A. They would go to the page below.  Replace yourdomain.com with your domain name:
http://yourdomain.com/admin/create.php


Under "Advanced Features" in the "Misc" section you will want to put System Is Free to Yes if you are not charging your affiliates.

A. They would go to the page below.  Replace yourdomain.com with your domain name:
http://yourdomain.com/admin/create.php

A. We currently do not offer the ability for 2 admin accounts.  You would need to share your login information with your partner and both use the same account.  For personal marketing, do not use the admin account because the admin account does not function the same as a normal account.

A.

A. This feature allows you to have your affiliates receive text messages to their cell phone each time they receive a new lead with the new leads information.  In order to set it up you need to sign up for an account at voice.google.com and then enter your Google Voice login information under Advanced Features.

A. PHP knowledge is needed to install a capture page or landing page. We do not have step by step videos for installation. The information needed to install a page is located on Page Installation document tab in the back office.

A. Each of the smaller memberships (packages) would need an access level of 9 or less. The umbrella or big membership (package) that included all the smaller memberships (packages) would need to be set to access level 10.

A. If you know PHP you can go into the file manager and make the changes. PHP for forms can be found at https://www.leadcapturepagesystem.com/admin/document.php?id=1242. If you are not familiar with PHP the best way to accomplish this would be a support request.

A. At this time the setting to send multiple broadcasts in one day is not available. You will need to request as a support request or upgrade request.

A. Request for payment information can be setup where it is required when signing up for the free trial and payment is charged after 14 days if they do cancel their subscription within the 14 days.

A. Yes, during a trial someone is still able to qualify for commission.

A. What would be your payment proces to pay your affiliates? In order to change to "yes" and the affiliate to be paid for commission the affiliate would need an account (exa: Paypal) setup.

A. You can hard code the redirect, which will cause ALL affiliates to have to redirect to the same place (they can't change where the redirect), in the back office under advanced features. If you are setting only your redirect this is done under my personal info. Each affiliate will have to set their own redirect if they wish to redirect somewhere else.

A. When using our autoresponder system tracking the message to the right affiliate is done automatically.

A. It is possible to do that but it would need to be processed as an upgrade request.  Currently, without an upgrade request it's either possible to have them get paid or not paid, but not have it where they don't get passups.

A. Yes, using Access Levels it is possible to have memberships, and "Master" memberships having access to all the items in the memberships below them.  You can also have multiple levels of this type of "extending" access (where the higher the membership, the more items you get access to).

A. Yes, the one account you put under Advanced Features is used by all of your affiliates.  This does not give them access to your account or login details.  It just means the text messages sent to them are sent from your Google Voice phone number.

A. That is correct.  Also, it only works for US cell phones.

A. Yes, there are ways to both modify the email that is sent to them and also the ability to have it send a text message to a cell phone.  Which method are you inquiring about?

A. Yes, kinda.  In the past we built out such a feature (long long ago).  There wasn't much of a demand for it, and we stopped supporting it, however I still have the old code and could add it to your site.  It would need to be modified to work correctly, but we wouldn't need to start from scratch.

A. It happens per a capture page and does not require an upgrade request.

A. When logged in as the admin go to "Tropo Credit Assign".  Here you will see a list of all of your affiliates and the ability to modify the amount of credits they have.  You can give affiliate's credits here.  Everytime an affiliate sends a message using the Tropo broadcaster a credit is deducted from their account.  If the affiliate has no credits, then none of their messages are sent.  This allows you to control how many text/voice messages affiliates can do and prevent them from racking up a large fee from Tropo.  If desired, you can setup your own billing outside of the LCPS system and bill your affiliates for additional credits, but you will need to manually add any credits they purchased.

A. Currently it is not possible to use Direct Payment for the External Billing Plugin products (which are the products being sold that are not access to your system).  If needed, we would need to build it out as an upgrade request.

A. Yes, you can add additional domains to your system that replicate out pages for each affiliate.  Our term for this is "PiggyBack Domains".  Below is a link to a document where we are attaching more information about it in the near future.

https://www.leadcapturepagesystem.com/admin/document.php?id=1181

A. There is a section called "Manage Email Templates" where you can create email templates to use multiple times.  Once you've added an email template, you can use it by clicking the red email icon in the editor.

A. Under advanced features,

click on the email tabe, and change double optin to yes.

A. Currently it is not possible to control how many showcases affiliates can create.  We would need to put this in as an upgrade request.

A. There is an icon on the left side of the editor that allows you to insert a table.  Once you've inserted the table, it will have a semi-clear border around each cell allowing you to see where the table is and where each cell is.  Then, click inside of one of the cells and you can start typing text into the table cell.

A. Use the keyboard shortcut ctrl-v to paste the content.

A. Yes.  In fact, the default action is it logs you in and takes you to the back office home page.

A. You will need basic html/javascript knowledge to complete this task.  You can also post a support request for us to do this for you.

1. Log into the LCPS Client Admin
2. Select your site
3. Click the yellow "File Manager" button in the top right.
4. Click "/uploads/adminpages" in the top right
5. Click the edit link next to create.html
6. Find the body tag and add: onLoad="window.location='yourpage.php'"
7. Change yourpage.php in the code above to the path for the page you want new affiliates redirected to.

A. Yes, the document below discusses editing the back office:
https://www.leadcapturepagesystem.com/admin/document.php?id=116

Let us know if you have any other specific questions regarding this.

A. In the file manager edit the following files.

For Affiliate Drop Down
/uploads/adminpages/misc/backtomyaccount-affiliate.html

For Admin Drop Down
/uploads/adminpages/misc/backtomyaccount-admin.html

A. This is an option that appears when 1-UP or 2-UP is turned on.  This feature allows an affiliate to specify if a person in their downline must qualify (and passup their first sponsor, etc. as required by the #-UP).  If it is set so they are not required to qualify, then that affiliate keeps every person they refer and doesn't have to pass any referrals up to their sponsor.

A. When creating an affiliate showcase they have the option in a drop down to select "Link to External Site".  They would select this, then put the url of the site in the "Short Description" field.

A. There is a form builder, similar to Aweber, where you can build a form then get the code to copy/paste on your personal site.

A. Yes, it is possible.  In every url change the ?user=USERNAME to ?id=ID.  The letters in ALL CAPS are what you replace with the affiliate's actual values.  For piggyback domains, the primary page is always index.php.  So you would use http://YOURDOMAIN.COM/index.php?id=ID.

A. You would use these tags:
~parentfirstname~
~parentlastname~
~parentphone~
~parentemail~
~parentusername~

A. http://yourdomain.com/admin/create.php

A. Reverse 2-UP - Every affiliate must pass up the second and fourth person they refer to their sponsor.  Exa: Affiliate A refers affiliates B, C, D, E and F in that order.  B is kept by A.  C is passed up to A's sponsor.  D is kept by A.  E is passed up to A's sponsor.  F is kept by A and anyone that signs up after F is also kept by A.

A. When logged in as the admin there is a "Import Leads" option on the right side.

Once you click on this you are taken to a page where you can upload a csv file of affiliates you want imported.

A. 1 lead minimum and approx 25,000 maximum at one time.  Also, if hosting with us there is overrage fees for sending more than 10,000 emails a month.

A. It starts at $0.002 an email, and becomes less expensive based off volume.  Below is a page explaining more:
http://leadcapturepagesystem.com/supportprices.php

A. You would need to add a link to the pages on your main page.  Below are the urls to the pages:

Privacy Policy
http://yourdomain.com/privacypolicy.php

Terms & Conditions
http://yourdomain.com/admin/terms.php

A. This allows you to how some other page, then our default order page, shown as the url to promote inside the affiliate center.  If it is blank, or 0, then it uses the default order page.  Otherwise it uses the page you input.

A. Yes, we would simply hard code the capture page(s) to the Aweber account you want it attached to.

A. When logged in as the admin go to "Tropo Credit Assign" and you can add credits for affiliates there.

A. Yes, it works with multiple systems/sites.

A. No, it won't send it to everyone.  It will only send it to the affiliates that are directly attached to the admin.

A. First, you will need to setup an affiliate variable for it:

1. When logged in as the admin go to "Manage Affiliate Variables".
2. Add a new affiliate variable titled "PayPal Email".

After you've done that, affiliates can then go to "My Personal Info" and put their PayPal email there.

A. - Login to the LCPS backoffice
- Click on the site you wish to purchase credits for
- Expand Support Credits by clicking on the +
- Expand Purchase Support Credits by clicking on the +
- Click on the amount of support credits you wish to purchase (Keep in mind that you recieve a discount with the purchase of the larger packages.)

A. Under "Manage Resources" you can create pages that only members can see.  With a Pro system you can also specify which package is able to see the page.

A. The document below explains how to add a video using FlowPlayer:
https://www.leadcapturepagesystem.com/admin/document.php?id=774

A. Yes. When logged in as the admin:

1. Go to "Edit Autoresponse Messages"
2. Click "Edit Create New Account Email"
3. On that page you can edit the content of the email sent after someone creates an account at yoursite.com/admin/create.php

A.

To edit autoresponse messages (like the welcome email), go to edit messages where autoresponse messages can be viewed. Then, click on the edit icon to see the editor. In the editor the content of the autoresponse messages can be edited. Below the editor are the codes the can be used to add dynamic information to your email. The days you want the email to be sent after an affiliate’s initial signup can be setup.

A. Yes we have an affiliate program.

The affiliate programs plugin can be purchased as an addon to your capture page system.  The affiliate programs plugin allows you to add external affiliate programs to your system (exa: Aweber Affiliate Program, Traffic Exchange Affiliate Program, MLM's, etc) for your affiliates to join.

When combined with the commission tracking plugin, the affiliate programs plugin allows your affiliates then to have affiliates they refer see their link to join the affiliate program under them. A similar effect can be created using affiliate variables and resource pages without needing the affiliate programs (it is much easier to manage it using the affiliate programs plugin rather than trying to build it out using affiliate variables).  What can be done with affiliate programs that can't be done with affiliate variables is to have the it pull links from an uplines upline if the sponsor does not have a link set.  For example, lets say you create an affiliate program called "My MLM" and Abe refers Bill who in turn refers Caleb.  Abe goes in and puts his link into the My MLM affiliate program, but Bill does not.  When Caleb logs into his back office and goes to join "My MLM", because his sponsor Bill does not have a link assigned, it will show Caleb Abe's link instead.  Because of this, it is important that the admin's account has a link for every affiliate program because if no one else in the system has added a link yet, it will need to pull the link from the admin's account.

A. Under Advanced features, click on the Misc tab, in the import leads field change to yes (allow affiliates to import leads).

A. If you want to redirect your capture page into your website, you can do it under your personal info. Fill out the redirect url, and all your leads will be redirected to that url after they have filled out the form on your capture pages. If you want to put a specific redirect url to a specific page, go to edit pages, click the thumbnail of the page you wish to edit, and on the upper portion of editing the page, fill out the redirect url and it will redirect that specific page to that specific url.

A. It has to be embed code.  With Premium hosting you can upload videos to the server, and then use FlowPlayer code to play it (or, we can do it for you).

A. This is your AlertPay security code found when setting up the IPN within AlertPay.

A. It sends a text message to all of your affiliates that have entered a cell phone number using your Google Voice account.

A. Yes, it can be changed, but you need to be logged in as the admin to change it.  You can either send the change request to your site admin, or let us know what you want your new username to be.

A. When you go to edit a capture page there is an option to turn it on/off for the page.  There is also a section available to the admin called "Social API Settings" where it has your keys from the apps created for each service, as well as the ability to customize which group leads are added to, and default title/message/url for the facebook blaster.  If your prefer, we can paste any updates into the Social API Settings for you.

A. To setup reverse 2up tracking in your backoffice go to:
1. Advanced Features
2. Commission Tracking
3. Select your tracking modle

A. I'm not 100% sure I understand.  Do you mean an affiliate package OR do you mean a lead group?  If an affiliate package (the one I think you mean), you would add a hidden field called package to the create account form and have the value of the hidden field be the id of the group they should join (for a free system).  For affiliate package on a paid system, since they pay first, you would assign the payment button to the package that they will be put into after payment.  For a lead group you can edit it when editing the page OR put a hidden field called group with the id of the lead group into the php file (or html form code).

A. - Under "Advanced Features"

- Expand the "Commission Tracking Plugin Settings"

- "Type of Tracking" Click the drop down box and select 'Forced Matrix'

- You will need to select the Matrix width and height
- Input the Cycle Bonus

A. It is automatically created for them based off their username.  There is a delay in creating them (emails are created currently twice a day).

A. Yes, when you turn it on, an option appears for you to enter the url for the exit popup to use.

A. It's editable by editing the .html file in the File Manager.  The file you would edit is:
/uploads/adminpages/createuser.html

A. It's located on the "My Personal Info" page and the page to edit the capture page.  On both pages it is called "3rd Party Autoresponder".

A. You will need to purchase a plugin for you affiliates to edit pages

A. We can add the video as a support request. We will need the url to the page you want the video on and a link to the video.

A. We put together describing how to setup the exit popup:
https://www.leadcapturepagesystem.com/admin/document.php?id=1503

To set it up differently for a specific affiliate, you would login as that affiliate and then edit the page while logged in as the affiliate.

A. The document below describes how to use the rotator with a pro system:
https://www.leadcapturepagesystem.com/admin/document.php?id=39

A. The exit popup is turned on/off when editing theindividual page.  This means that each page can have it's own exit popup. Once the popup is turned on you enter the url giving the ability to have a different exit popup on different pages.

A. To add an affilaite to the rotator go to view affiliates, then click on the link that says "Active" for the affiliate you want to assign to the rotator.  In the pop-up window click on "Rotator".

A. entire system

A. The rotator randomly rotates between those that are in the rotator.

A. No, any leads in his account are deleted.

A. Yes, you can change it in the admin stylesheet found in the "Advanced Features" page.

 There are a few different properties to the bottom titled calendar SOMETHING for each of the different items of the calendar.  Also, if you prefer you can send us the color codes, or images or the colors you want and we'll change for you as a support request.

A. Yes, our new version, 4.1, is setup for Payza.

A. A username of TEMP987 means the person didn't complete the setup process and needs to finish creating the account (and then it will change from TEMP987).  If you manually modify the TEMP987 record while logged in as the admin to something else, then the affiliate account that was TEMP987 is not completely setup and doesn't have it's primary capture page loaded and other minor issues like not having a signature loaded.

A. If you, the admin, want to mark them as paid you can do it with a team system without any addons.  If you want for your affiliates to be able to mark people they refer as paid, you'll need a pro system with the commission tracking plugin.

A. The only rotator we have is the one where you have to manually add people to it.  With a Pro system you can add an entire package to the rotator.

A. Yes, you can add as much content as you want to your landing page.

A. Double check to make sure the image you are uploading is a .jpg image.  You cannot upload other formats such as .png or .gif.

A. Below is a link to a document explaining more about email delivery:
https://www.leadcapturepagesystem.com/admin/document.php?id=131

A. In the LCPS Client Admin, under your site, under the site tab, there is an email tab where you can add emails at.  Also, every affiliate in your system has an email created that forwards to the email they put under My Personal Info.  So, if you create an affiliate with a username of "sales" then it will also create an email for you.

A. Yes, it is possible to setup multiple systems, and also it is possible to do what we call piggyback domains.  We would need to know more details to have a better idea of the process we would use, and an approx cost.

A. Sorry, I'm not 100% sure I understand your request as you wouldn't sort leads by campaigns.  I believe the confusion is in our terminology, and I think when you say campaigns, you are referring to what we call "Lead Groups".  Go to "View Leads", then in the black bar, the 2nd drop down that says "Category" is for the "Lead Groups" and you would select which one you want to see leads for there.  Sorry for the confusion if this is not the answer you are looking for.  Also, sorry for the delayed response.  There was actually some confusion about what you were asking about.

A.

1. When logged in as the admin go to "Advanced Features"
2. Scroll to the bottom of the page and click the image icon next to the page you want to update the thumbnail for.
3. Upload the thumbnail.  The thumbnail you upload MUST be .jpg format.  Also, for best quality the image should be 196px in width and 187px in height.

Often because of browser caching you may not see the change right away.  Even though you do not see the image, the image still was successfully replaced.  To see the new image, either try a new browser OR if using FireFox, right click on the thumbnail you see, select view image, hit refresh (now you will see the new image you uploaded), then click the back button and hit refresh again.  This will empty your cache in FireFox so you can see the new image you uploaded.

A. At this time we do not offer an installment plan.

A. Below is a link to a site which allows you to convert from m4v to mp4:
http://www.convertfiles.com/convert/video/M4V-to-MP4.html

A. No, for it to track properly it should be created inside of the system.  However, once created in the system, then you can go and copy the code and place it on a different site.

A. Currently it is not possible with our shared hosting.  However, we do plan to allow you to upload a zip file, and have it extract all the files, sometime in the near future.  Until then, if you have a bunch of files to upload at once, you can send them to us in a zip file and we'll upload for you.

A. In order to set it up you need to sign up for an account at voice.google.com and then enter your Google Voice login information under Advanced Features.

A. Yes, every page is 100% editable.  Many edits can be done with an easy to use WYSIWYG editor, but some changes may require HTML knowledge.  We offer a support request system described below for clients who would like any assistance with setting things up for them:
https://www.leadcapturepagesystem.com/supportrequests.php

A. We believe so as nearly all 3rd party autoresponders can be setup.  However, we won't know until we see it.

A. The document below describes the php code to use for the page to replicate correctly:
https://www.leadcapturepagesystem.com/admin/document.php?id=1243

It actually is easier than it appears once you've gone through the process and see the steps.  If you would like you can have your developer work directly with us and we can assist them installing the first page to help them quickly get used to our setup process.

A. Yes, there is a setting that can be changed to allow affiliates to specify their own redirect URL.  To do this, while logged in as the admin, go to "Advanced Features",


click the "Misc" tab,

then remove the value for the "Redirect URL" leaving the field completely blank.  Then save the changes, and affiliates will be able to select which page or url they want leads redirected to.

A. The emails sent by the admin to an affiliate will show the admin's name and email set under My Personal Info for the reply email.

A. In the LCPS Client Admin, on the page for your site, you would go into the File Manager to make the changes (yellow button in top right).  Below is a document describing more about how to edit the control panel pages:
https://www.leadcapturepagesystem.com/admin/document.php?id=116

A. What is the url of the signup page?  If is is /admin/create.php then you would need to edit it through the File Manager using HTML (there is no WYSIWYG editor in the file manager for the back office pages).  Below is a link to a guide explaining more about editing back office pages:
https://www.leadcapturepagesystem.com/admin/document.php?id=116

A. PayPal doesn't work inside of a masked page.  You need to break free of the masking (have the link target to the parent to get out of the frame) before going to PayPal.  Also, if you send us the link, we can look at the page to confirm the exact issue.

A. We can add a privacy policy to the footer as a support request.

A. For direct payment we haven't had any issues with PayPal payments.  For non direct payments, sometimes people signing up have an issue that they use the wrong email, because the email they join with must match the primary email in their PayPal account.

A. Go to Advance Features, then click the button to edit the page.  On the edit page, in the right side, add the page to a content group.  The page will then appear under that content group.

A. The two pages below describe how you will edit these pages:
https://www.leadcapturepagesystem.com/admin/document.php?id=1098
https://www.leadcapturepagesystem.com/admin/document.php?id=116

A. With the affiliate program plugin affiliates are able to see affiliate programs created by their upline.  The commission tracking plugin contains the genealogy tree report, the affiliate program plugin is for the affiliate or admin to add 3rd party affiliate programs (Aweber, MLM, Traffic Exchange, etc).

A. When a payment is made, an affiliate receives a commission set by the admin.  They can see the amounts earned in their back office.  The admin is able to see their balance and has reports for making payouts.  There is also the ability to export csv files for mass payment through Payza and PayPal.

A. Information onlive chat is available in the documents section of your back office https://www.leadcapturepagesystem.com/admin/document.php?id=1093
Adding a video with Flowplayer is available at https://www.leadcapturepagesystem.com/admin/document.php?id=774

A. Either you can follow the instructions below to setup GVO, OR we can set it up for you as a support request.

When logged in as the admin go to Setup 3rd Party Autoresponders.  On the form provided add a 3rd party autoresponder. Below is an image showing the settings to use:


Below are the values to copy and paste into your system.

Title of Autoresponder	GVO
Field 1 Title	GVO Campaign Code
Field 2 Title	GVO Affiliate Name
Form Target	http://www.gogvo.com/subscribe.php
Hidden Fields	<input type="hidden" name="Campaign" value="~field1title~" /> <input type="hidden" name="AffiliateName" value="~field2title~" /> <input type="hidden" name="OptIn" value="0" /> <input type="hidden" name="PassFormData" value="0" /> <input type="hidden" name="TrackerName" value="0" /> <input type="hidden" name="ThankyouPage" value="~redirect~" /> <input type="hidden" name="SignedUpPage" value="~redirect~" />
First Name Form Name	FullName
Last Name Form Name	LastName
Email Form Name	Email
Phone Form Name	Custom1

A. If the system is free, but you still want someone to signup under another person so that lineage exists, they should signup at the url below with the username of their sponsor:
YOURDOMAIN.COM/admin/create.php?user=USERNAME

Replace items in caps with the appropriate values.

A. clck on the sponcers name an it will take you in to that area

A. Live Chat allows your affiliates to chat with visitors to their pages.  The chat has worked on the 4 major browsers in their newer version from one computer.  Needs further testing and is sold with the understanding that testing will come with time.  HAS KNOWN ISSUES WHEN USED ON A PAGE WITH A FLOWPLAYER VIDEO AND REQUIRES THE FLOWPLAYERE CODE TO BE CUSTOMIZED ON A PER PAGE BASIS FOR EVERY PAGE USING FLOWPLAYER VIDEOS

A. We do offer an Affiliate Program plugin to our systems.

Overview

The affiliate programs plugin can be purchased as an addon to your capture page system.  The affiliate programs plugin allows you to add external affiliate programs to your system (exa: Aweber Affiliate Program, Traffic Exchange Affiliate Program, MLM's, etc) for your affiliates to join.

When combined with the commission tracking plugin, the affiliate programs plugin allows your affiliates then to have affiliates they refer see their link to join the affiliate program under them. A similar effect can be created using affiliate variables and resource pages without needing the affiliate programs (it is much easier to manage it using the affiliate programs plugin rather than trying to build it out using affiliate variables).  What can be done with affiliate programs that can't be done with affiliate variables is to have the it pull links from an uplines upline if the sponsor does not have a link set.  For example, lets say you create an affiliate program called "My MLM" and Abe refers Bill who in turn refers Caleb.  Abe goes in and puts his link into the My MLM affiliate program, but Bill does not.  When Caleb logs into his back office and goes to join "My MLM", because his sponsor Bill does not have a link assigned, it will show Caleb Abe's link instead.  Because of this, it is important that the admin's account has a link for every affiliate program because if no one else in the system has added a link yet, it will need to pull the link from the admin's account.

A. You can install as many pages into your system as you want.  Once a page is installed you can assign it to a lead group.  Each lead group can have it's own series of autoresponder messages and be used for promoting a different program.

A. We fix bugs for free.  However, bugs are really rare, and most items reported as bugs are actually not bugs but issues with customizations or with settings.  In any event, if you need any assistance we do do offer support as described on the page below:
https://www.leadcapturepagesystem.com/supportrequests.php

A. No, the system is not open source and if installed on a 3rd party server the files are encrypted with IonCube.

A. A simple system is $235.  Yes, we can add TrafficWave.  TrafficWave only takes a few minutes to add, and can be added using the support request credits that come with your hosting.

A. We manage many domains.  Please provide us with the email you are using to login with and the domain name of the site your having problems trying to login at.

A. Below is a link to a page we updated with more information about the live chat plugin:
https://www.leadcapturepagesystem.com/admin/document.php?id=1093

A. Below are 2 documents explaining the commission tracking plugin:
https://www.leadcapturepagesystem.com/admin/document.php?id=67
https://www.leadcapturepagesystem.com/admin/document.php?id=717

A. 1) It's very simple.  All they would do is visit the page they want to use by clicking view page or by clicking on the thumbnail.  Once viewing the page, all they need to do is copy the URL out of the top of the browser where it shows the URL.  That's it.

A. Yes, they do use our software.  Yes, they did design their own pages (although, we do designs if you don't have a designer).  Yes, it is possible for us to do a similar system for you.

A. /uploads/adminpages/misc/body-bottom.html

A. You should setup a separate account for you to use.  The admin account has several cases where it operates differently and is best not to use as a personal account.

A. 24 to 48 hours

A. When logged in as the particular affiliate go to "HTML Form Code" and then you can generate the code to use there.  Also, you can use it to see what codes to use in case they are redesigning the form.

A. There is a setting under advanced features that determines if people can signup for free or not.  If it does not allow them to signup for free then you would need to enter their email on the create free account form on the right.  Only the admin is able to see the create free account form on the right, and affiliates cannot give out free accounts on a system that is not free.

A.

Resources allow you to create pages in the back office that affiliates can see only when they are logged in.  Resources can be anything. They can be a list of eBook downloads, information about other sites, getting starting guides, and anything else your imagination thinks of. Resources are broken up into categories that you create. With a Pro system resources can be assigned to packages allowing you to create content that only certain members can see.

 

MANAGING RESOURCES

When logged in as the admin go to "Manage Resources".  Here you can add resources and resource categories.  You can also edit/delete/order resources and their categories.

A. Go to "View Leads" and then there is a red icon you can click next to the lead to view the stats for the lead to see which emails were sent to the lead.

A. In the affiliate center there is an export to Excel feature where you can export a csv file to use for mass payment in PayPal or Payza, and it marks everyone in the report as paid when generating the report.

A. Yes, but we have to make the change for you.  You would simply need to email us your old username and what you want your new username to be.

A. The announcements section allows you to easily edit content that appears on the affiliate's back office home page.  You would need to add the ~announcements~ tag into the affiliate's back office home page where you want the announcements content to appear (the file to edit is /uploads/adminpages/account1.html).

A. You can charge your affiliates a one time fee, or monthly fee for their subscription. The charge for the team system and pro system is a one time fee. Hosting is $10 per month for Regular and $30 per month for premium hosting. We do offer a plugin that allows you to sell other products to your affiliates.

A. To copy over affiliates you would need to export the affiliates to csv from one system and then import them into the other system.

A. The redirect url populates the redirect url shown under "My Personal Info".  If you have it turned off so that there is no redirect url shown under "My Personal Info" then the field is ignored.  Currently, there is no option for assigning an affiliate to a sponsor during import and you would have to go back through and manually set it.

A. You can assign the capture page, or content group that the page belongs to, to a specific membership.

A. Yes, our commission tracking can go more than 3 tiers.

A. Currently it is not possible to have the amounts change with each payment as described.

A. The "My Capture Pages" button only shows on a Pro system when logged in as an affiliate.  The button shows all of the pages that the affiliate has saved changes to (including all duplicates created by the affiliate).

A. There is no fee to join our affiliate program.  Our cheapest membership package for access to our software is $5/mo.

A. The easiest and most sure way to control this is to set limits on the affiliates so they can only send out broadcasts every 2 days or less.  Also, to limit importing and adding leads.  Also, you can consider limiting the amount of contacts an affiliate can have or the amount of emails they can send.

A. ~recentleads~ is the correct code to use.  This code only works on the account.php page.

A. /uploads/adminpages/body-top.html

A. You add the exit pop up information to each individual page. When editing the page you will see the area to turn off and on the exit pop up. Once on you will see the area to add the url.

A. Information on text messaging can be found the the help documents https://www.leadcapturepagesystem.com/admin/document.php?id=62.

A. When logged in as the admin go to "Advanced Features",

click the "Email Settings" tab,

and there is a drop down where you can change the amount.

A. The name of the you is:
http://YOURDOMAIN.COM/admin/create.php

Your can edit the template file for it at:
http://YOURDOMAIN.COM/uploads/adminpages/create.html

A. It is currently not possible to create lead groups or autoresponder series that only the admin can see.  However, we can put in an upgrade request for it if you like to have it added to our next upgrade.  Also, you can create email templates that only the admin can see (if you need to create a message that you will send out over and over again as a broadcast or instant message).

A. The affiliate programs plugin allow you to add affiliate programs.  With each affiliate program, the affiliate can paste their url for a person to join under them to get credit.  Then, their downline are shown their sponsor's join button to join under their sponsor so their sponsor gets credit.  Below is a document explaining more:
https://www.leadcapturepagesystem.com/admin/document.php?id=787

A.

Support Requests

Any small projects (less than $200) or assistance with settings/customizations for your system is handled as a support request.

Examples of Support Requests

• Change a setting
• Fix any html issue your have with an existing page
• Provide consultation
• Custom javascript
• Custom php that is less than $200
• Modifications to existing designs

Support Request Credits

Support requests are billed where you purchase an amount of credits. A worker is assigned to your request. Each worker has a different amount of credits per a minute that are deducted from your balance for time spent.

Why Support Requests

This allows us to handle small items much quicker. There is no longer the need to bid something out and wait for the bid to be approved and paid before starting work. You can submit a support request for small changes and they are instantly qued. They are then assigned to the cheapest available worker with the knowledge to complete. Doing it this way we can handle all types of requests and at the same time save you money.

Time Frame and Completion

Typically we will look into it within a couple hours, but allow 1-2 business days for our staff to look into your request. Our staff will time into your support request and then time out when they complete or stop working. If they complete the support request, you are sent an email notifying you that the support request is complete and awaiting your approval. You can either approve the request, or leave notes of what is not complete. If you leave notes it puts it back into the que of open tasks. Once you click the task as being complete, the minutes spent on your support request are deducted from your balance.

A. Where did you purchase from, as we do not see your account, and there are many sites using our software.

A. We typically advise hosting with us.  Hosting with us allows you to use the newest version of our software; and ensures you can always upgrade.  Our servers are setup in a way that makes it easier for us to upgrade your site(s). We can upgrade a site on our server in (1) minute or less.  Updates on a 3rd party site it can take hours.  In the near future we will stop releasing updates for 3rd party servers, because our software will begin using more advanced features (Exa: dynamically creating email accounts) requiring hosting on one of our servers.

Advantages Of Hosting With Us

• Use the newest version of our software.
• Support request credits are priced lower.
• No need to modify settings on your server or worry about compatibility issues.
• You are allowed to participate in upgrade requests where you can request additional functionality for our software.
• We offer support for email delivery issues, backup management, and keep your server up to date
• Enjoy increased speed when altering or upgrading your site, increased troubleshooting speed, and reduction in server setting conflicts with our software.T

Regular Hosting is $10 per month and Premium Hosting is $30. Additional information on each hosting option is available at https://www.leadcapturepagesystem.com/softwarehosting.php.

A. Yes, you can use your page created elsewhere, but it would need to be installed in your system.  We can install it for you for a $12.50 fee (subject to change).  All we would need is the url of the page(s) to be installed.

A. You can allow affiliates to specify different landing pages for each capture page.  You can also allow them to specify a default landing page for pages that do not have a specific link defined.  With the newest version, affiliates can browser through the thumbnails of landing pages and click a button beneath the thumbnail to make that page their default landing page.

A. On the page below there is a video explaining how to use multiple capture pages:
https://www.leadcapturepagesystem.com/admin/document.php?id=100

A. When you order by:
1. logging into your LCPS back office
2. clicking on home
3. click on software and follow order prompts

The discount is automatically displayed.

I have placed the order for your system using this process, but have held the invoice for payment. There is no need to duplicate the process, unless you wish to alter the order. I am happy to send the payment link.

A. There will be no problems.  That amount is way under the amount that can be on a single server.

A. It breaks the scoring system.

A. Very possibly it can be integrated.  We would need more details, then open a support request, and we can look into it for sure to understand what is involved.  Also, you can have your own developer look into integration using our API.

A. It's possible to do this on any of the custom order pages we make, but to do it on the default order page (/admin/order.php) we would need to put in an upgrade request for it.

A. They would receive all of the features you have available for the membership that they signed up with.

A. The processing records are affiliates that paid, but never filled out the form to create their account.  The process is, they pay first, and then afterwards go to the create account form to create their account.  When they pay, the processing record is created, and then when they fill out the form, it is populated with their information.  If they pay, but never fill out the form, then they will show up as processing until they create their account.  With these records, you should send them to the create account page to finish creating their account.  Don't try to edit the processing records yourself by putting in their information (the processing account is missing several things and needs to go through the create account process), instead, fill out the form on the create account using the same email that shows for processing.

A. To make sure we send the right instructions, which page are you trying to install an editable version for (exa: A landing page?)?  Below are instructions for installing a completely blank, editable landing page:
https://www.leadcapturepagesystem.com/admin/document.php?id=1240
https://www.leadcapturepagesystem.com/admin/document.php?id=78

A. Yes, you can do that.  Our term for it is: Piggyback Domain.  A piggyback domain currently costs $7.50.  This does not include installing any pages on the piggyback domain.  It only includes setting up the domain so it is attached to the system.  Installing any pages would be the normal fee for installing a page.  If  copying existing pages that are already installed, it is cheapest to have them copied over as a support request.

A. We do offer custom capture page designs starting at $50 each. We would design the capture page to market your specific buisness, product, and service. Our systems are, also customizable, using a support request and upgrade request process to enable you to better market your specific business, product, and service.

A. Through the .com system.  If you need a totally separate login, and everything 100% separate, you may need a new system for it.

A. 1. No, if you use Google Voice this is free.
2. Yes, Tropo.com has fees that are currently $0.01 per a text and $0.03 per a minute of phone.

A. Yes, but once installed you would need to edit them through our system and not through WordPress.

A. It sends emails to everyone.  With the newer version of our system there is an option where you can select if it should include suspended affiliates or not (and also an option to email only suspended affiliates).

A. You can design your own lead capture page. We can install for you for $10-$25 depending on the complexity of the page. Instructions onn how to install pages yourself are, also available in the Lead Capture Page System back office help documents. There is no limit to the number of capture pages you can install and have available.

A. The page would need to be created as a resource page.  With a team system it is not possible.  With a Pro system you can create a content group (or package) that no one has access to see, and then assign the page to that content group (or package) until you are ready to make it public.  Also, we can put in an upgrade request to add an option to make resource pages visible/invisible in a future version of our software.

A. You can edit it under "Edit Autoresponse Messages".  It is the option at the bottom titled "Commission Payment Email".

A. When logged into the admin go to "Advanced Features" then click on "Misc".  Remove any value in the "Redirect Page" field so it is blank, then save changes.

A. We do not have a document explaining forced matrix.

A forced matrix is a system where there is a limit to the number of referrals any affiliate can refer.

There are multiple levels of affiliates and referrals. When a given affiliate has reached the maximum number of referrals they can refer, any "spillovers" will be placed as a referral for this affiliate's first referral.

For example, if affiliates are allowed 3 referrals each and you, as one of the affiliates refers 4 other affiliates - Affiliates A, B, C, and D. Affiliates A, B, and C will be placed directly below you in level 1. Affiliate D will be placed as a referral made by Affiliate A. Therefore Affiliate D will be placed in level 2. This method helps fill up the chain much faster and allows you to generate the most income from a larger range of referrals. Referrals that you generate for yourself and that are generated for you by the affiliate who referred you.

A forced matrix adds incentive to an affiliate to sign up. As they and the affiliates before them will help develope their downline. Thus increasing your sales as the system owner.

I have, also forwarded you instructions on how to setup the forced matrix in your back office. Do you require additional information?

A. You can specify the amount that they should receive as a percentage.  Also, you can set a set amount that they will receive once they have completed their matrix (when their matrix cycles).

A. Yes, there is both a graphical report and a table report that they can see.

A.

• Establish a good email reputation by not sending out emails that could be considered spam and by not sending emails too frequently.  The more useful an email is, the better.
• Have your affiliates follow the whitelist instructions to whitelist your domain name.  Possibly provide a reward for them doing it if possible.
• Ask your affiliates to open each email they receive, and not delete without opening, as it is suspected that many ESP's (Email Service Providers) monitor these actions.
• Do not send emails which only contain images, but no (or very little) text.  This is seen as being a sign of spam by many ESP's.
• Limit how often OR how many emails your affiliates can send.

We have reports where we can monitor complaint rates for your affiliates.  We have not yet made these reports visible to our clients, but if you put in a request, we can send you a copy of the report so you can contact/delete affiliates that have higher complaint rates.

A. In their back office they would click on the "Capture Pages" button.  There it will show a list of all the capture pages with an edit option beneath the ones that are editable.  From there, they would click the edit link and they are taken to a page with a WYSIWYG editor where they can put the embed code for the video they are trying to add.

A. Whitelist instructions change based off the email service provider you use.  To get the correct instructions you can use the url below:
http://capturepagemail.com/whitelistinstructions.php?useremail=Y[email protected]&[email protected]

In the url above change where it says "[email protected]" to be the email address you want whitelist instructions for.

A. Information on installing pages is located here https://www.leadcapturepagesystem.com/admin/document.php?id=28. We can, also install pages for you at $10 each.

A. Add the link to the word document. The link should work in the pdf. If you would like to supply us the link destination we can check to make sure working for you after installation.

A. First, you have to login to your system. Look for and click the import leads button.



Then you will be redirected to a page where you have to upload the CSV file containing a list of the leads to upload.



And once you've uploaded the file. Scroll all the way down, and from there you will see a dropdown for the lead groups. So each lead groups have different sets of autoresponder messages. 

A. To use the rotator you would use this link:
http://www.proteambuilders.com/rotator.php

A. Under "Advanced Features" in the "Misc" section there is an option for system is free where you can select no, making it where someone has to pay before creating their account.

A. An affiliates account is locked after 7 consecutive unsuccessful login attempts.

To unlock their account you will reset their failed login attempts.  To reset an affiliates failed login attempts to the admin's account account and go to "View Affiliate List".  Click the "view" link for the affiliate you wish to reset their failed login attempts for. 
In the popup that appears click the reset button in the failed login attempts row.

A. When logged in as the admin go to "Advanced Features".  Then, under the "Misc" tab, put the URL of the page a person should see in the "Bad Username Action" field.  The URL you enter should be a full url including http://.  If the field is left blank, then it will display the admin's capture page.

A. In "Advanced Features" in the "Bad Username Action" field put the URL of the affiliate's capture page that you want the visitor taken to when they enter a bad username.

A. Yes, if a visitor visits a page of someone suspended then it will use the same action specified for the bad username action.

A. Yes, the new email will work as their login email.

A. When affiliates are allowed to edit the autoresponse messages, then when you as the admin make a change it does not change the messages for the affiliates.  There is a tool in the LCPS Client Admin where you can reset all the messages for your affiliates.  NOTE: Any issues with a lead, we will need the email address and approximate time it was sent to look into it fully.

A. To import leads, login to your system. Look and click for the import leads button.





Then you will be redirected to this page where you have to upload your CSV file from your computer.


Once you've uploaded your CSV file. You will be redirected to this page, where all your affiliates will be shown. In order for you to distribute those leads to some of your affiliates and not all (access to some affiliates and not others), you have to click on those little boxes on the left part before each name. Also you can see the option below during the import to set the lead group. Each lead group have different sets of autoresponder messages.



I do not completely understand the question and I'm not sure if this is the answer you are looking for or if your question was for something different.  If this is not the answer you are looking for if you can provide more details and we'll try to answer your question better.

A. Yes, when someone in their uplines refers someone, and their first level of the matrix is full already, it feeds down, giving the new signup to one of their downline.  This way, people can potentially make money if someone above them is really active.

A. admin/autoresponses.php

A. It uses the email put under advanced features if an email is put there.  Otherwise, it uses the email under the admin's my personal info page.

A. Yes, that is what this question is referring to.  The matrix comes with the commission tracking plugin which is an additional $100.

A. The content of a capture page template can be edited through the editor in your back office. You can, also edit the html of the pages through the file manager in the LCPS Client Admin. If you need edits that can not be done in the back office we can setup a support request to make the changes.

A. We can install and configure the system without needing the pages.

A. It's the other way around.  What you have set under Advanced Features overrides what is set under My Personal Info.

A. Depending on the settings inside of your payment processor, it may require the person to click a button to return the create account page OR it may require automatically redirect to the create account page after a specified amount of seconds.  You can test out the button to see which setup your payment processor uses with your account.

A. In the LCPS Client Admin, go to your Site.  Under the Site tab click the "Tools" tab, then click "Reload Affiliate Messages" and it will take you to a place where you can reset everyone's messages at.

A.

Overview
Affiliate variables allow you to create custom variables for your affiliates.  Examples of affiliate variables can be anything.  They can be a spot for an affiliate to paste the embed code for a video, a place for them to put their payment details if they are receiving payments directly, a spot to put their username for another program, etc.  The values an affiliate puts for their affiliate variable can be displayed on their capture page, in autoresponder messages, and on some pages in the back office.  Beginning with version 4.0 of our software you are able to add an unlimited amount of affiliate variables.

 

Managing Affiliate Variables
To add/edit/delete affiliate variables go to "Manage Affiliate Variables" while logged in as the admin.  Affiliates variables added by the admin at the "Manage Affiliate Variables" page appear in the affiliate's "My Personal Info" page.

A. Yes, we have already setup the code for the matrix in a past upgrade and it is already possibley to do a 5x5 matrix.

A. Go to "Advanced Features" and in the "Commission Tracking Plugin Settins" tab change the value for the "Type of Tracking" drop down to "Forced Matrix".  After you do that a section will appear below it allowing you to configure the matrix.

A. You can see details showing how it works in this document:
https://www.leadcapturepagesystem.com/admin/document.php?id=1092

A. It depends on all of the details but it is typically best to do it all from within one account.  Changing the redirect per a package can be done by creating a separate create account page for each package, and having the create account page have a hidden field named "splash" and set it's value to the filename of the default page for that package.

A. Log int here:
65leads.com/admin

It's the same login information you use for our site.  The messages you can copy.  The pages or banners we need to copy for you.

A. Within the php file you can use the $image variable.  Within the WYSIWYG editor you can use the ~image~ tag.

A. http://YOURDOMAINNAME.COM/admin/create.php

Replace YOURDOMAINNAME.COM with your domain name.

A. Currently we do not have such a plugin.  It's possibly to request us to create such a plugin as an upgrade request.

A. Yes, you can.  However, when we install the page we add specific php code.  You first need to download the .php file for the page you want to edit to be sure to include our code.  You need to be sure that the editor you use does not alter the php code or it will mess up the page.  If editing yourself, it is typically best to keep a backup of the one we install in case you have an issue.

A. Below is a link to the overview page:
https://www.leadcapturepagesystem.com/admin/document.php?id=28

Below is a link showing the basic code that needs to be pasted into a page:
https://www.leadcapturepagesystem.com/admin/document.php?id=1243

Below is a document explaining how the form fields need to be setup:
https://www.leadcapturepagesystem.com/admin/document.php?id=1242

A. With a Team system pages become visible to affiliates in the back office as soon as you add them.

In a Pro system pages become visible as soon as they are added to a content group.

A. when adding variables for them to put there username for that program  add it to the create account page so they have to before completing account

A. It's possible you will loose some changes to the back office.  However, we do a backup and it is just a matter of copy over the old code and can be added back easily.

A. With a Pro system you are able to do this.  You can setup multiple packages and setup so that affiliates can join into a specific package.

A. Yes, the software must be hosted by us.
Refer the link below for the cost of hosting:

https://www.leadcapturepagesystem.com/softwarehosting.php

A. To change your password you would need to login at the URL below using the same temporary login for the leadcapturepagesystem.com site:
http://65leads.com/admin

Below is a direct link to the invoice where you can pay for it without needing to login:
https://www.leadcapturepagesystem.com/payinvoice.php?id=4050

Also, let us know if this is not the invoice you wish to pay for, we can delete it if needed and create a new one if your needs have changed.

A. You can password protect any capture or landing page.  To do so, when editing the page click the advanced features button, and you will see an option for password protection where you can select yes to have it password protected.

A. Yes, go to "View Affiliates" and click the "view" buton next to the affiliate and there is a section at the bottom of the popup that will appear showing the login history.

A. Resource pages are only seen in the back office.  The only way to create new pages on a piggyback yourself is to duplicate the page installed on the piggyback domain (using the duplicate feature with version 4.11)

A. Yes, with our newer software the admin is also able to duplicate capture pages.

A. Information on how to install pages can be found in your LCPS back office help documents here https://www.leadcapturepagesystem.com/admin/document.php?id=28. There are many additional documents that will help you to start using your system.

A. There are many ways to do that depending on the setup in your system, and also if you are paying commissions or not, or if your system is free.  For example, they could send them to a capture page which redirects to the join page.  They could send them directly to the page with the payment button.  If free, they could send them directly to the create account page.  We would need to know your setup to better know what method works best for you.

A. Yes, it can be setup to use the TrafficWave autoresponder system.

A. It's not possible to have direct payment for some affiliates and single payment to admin to other affiliates.  However, if you switch from direct payment to single payment then it won't mess up the existing affiliates that already paid, the issue instead could be it wouldn't suspend them if they cancel their payment.

A. When logged in as the admin go to Advanced Features then in the Misc tab there is a setting called "Default Capture Page" where you can change the default capture page that is loaded.

To edit the contents of the email that is sent go to Edit Autoresponse Messages then at the bottom in the Misc Messages section click the link "Create New Account Email".Create New Account Email

A. As a general rule, all of these can be found in:
/uploads/adminpages/misc

And then it is typically the filename (exa: create) followed by -BRIEFDESCRIPTION.  So, in your example, if it was on create.php then the page would be something like:
/uploads/adminpages/misc/create-createmessage.html

A. In the File Manager folders show as red links.  You can on the links for the folder and it will take you into the folder where you can upload files into it.  Also, there is an option on the right side where you can add new folders that you might need.

A. That setting will take them to page /admin/order.php
There is another option to specify which page you use for your order page and I believe this is the setting you prefer to use.

A. It knows if the IP address of the person filling out the form matches the IP address used by an affiliate to login.

A. By default, if they do not specify a user and put in the full url for the page, it will show the admin page.  There is the option under "Advanced Features" in the Commission Tracking Plugin tab that allows you to modify it.

A. 2-4 days is the current timeline.

Replication can be anywhere, but only 2 pages is included with the price.  Additional pages are handled as a support request.  This does not limit/apply to all the pages in the pdf, just the pages that have custom details.  So, you can have a page in front, and in the end of a pdf with dozens of pages for the set price without needing a support request.

We need the PDF showing where the affiliate details should be (images, personal details like name/email/phone/address, affiliate variables).

There are no instructions. A PDF with the details above is what we need to be able to complete the replication.

A. To edit the page that is currently shown, while logged in as the admin go to "Edit Pages" then click "Edit Order page".

To modify it to use a different page go to "Advanced Features", and under the Misc tab, at the top is a drop down to control the page that is shown for the home page.

A. It means: just one single broadcast through that affiliate account per day

No, the autoresponder messages do not count.

A. To handle spam we charge email overages and use that to determine a sites usage instead of bandwidth or other methods.

Our email delivery is not perfect.  It is typically better than others because we charge for emails, plus good enough where you can largely develope YOUR OWN reputation with negative impact from us (a more nuetral launching pad).  Also, if a bigger issue, we offer dedicated servers with dedicated IPs that we manage for $100/mo plus $300 setup.  Then, you can do a wide range of additional things (like purchasing certification, 100% own reputation, etc).

A. -Yes, they can send to multiple lead groups at once.

- With a Pro system you can set limits for each package.  Otherwise there are no limits for amount of emails sent, and the only limits are on importing as set under advanced features.

A. 1) Delivery rates are something that is determined by the quality of emails you send from your site.  The better quality emails that are sent (and more opens instead people reporting as spam or deleting without opening) improves your delivery rates.  We charge for overages after 10,000 emails.

2) It depends on you if you get blacklisted.  If you import cheap leads into your system then there is a greater likelihood that you will become blocked.

3) There is a setting where you can change the amount of broadcasts your affiliates are able to send each day.

A. Correct.

A. With a Pro system you can do this by creating a content group (or package) that no one can see, then assigning it to that content group or package.

A. The campaign value is something we don't use and we just pass through.  We have no idea which value you should use for what you are doing.  You should ask Joseph what value to use as he controls the advertising campaigns.

A. There are several steps involved and it's typically easiest to have us do the change for you.

To do it yourself:

• Rename the filename under advanced features.
• Download the old file in the file manager, rename it to the new filename, then open the file and change the filename shown in the first couple of lines of code, then upload the new file.

A. Access level allows you to control who can see the page.  Affiliate packages (memberships) are also assigned an access level.  An affiliate can only see content with an access level equal to or lower than the access level of the membership that they belong to.

A. It's technically possible, but would not be easy to setup.  We would need to create either a special order button or special create account page for you.  It would be easier to setup the OTO page to be shown after they create their account.

A. All series of follow up messages are attached to a lead group.  You can assign these leads to any of those groups and then choose if you want it to send the instant message belonging to that lead group.  Under Edit Autoresponses you can see which messages belong to which lead groups.

A. Below is a link describing the matrix and other compensation plans:
https://www.leadcapturepagesystem.com/admin/document.php?id=67

A. You have to add an order button for it.  You can add the ~~ code for the order button to the order page and then affiliates can order that membership there.

A. We have to change the copyright message in the back office pages for you.

A. The piggyback is always installed attached to your system.  After installation, the next step is to copy any pages over to it that you want installed on the piggyback domain.

A. With a dedicated server through us you have phpMyAdmin access.  With a shared hosting account (the $10 or $30/mo option), the only access you have to the database is to the database already created for you and you would have to access it via php code.

A. The home page action is what a person should see when they visit your domain name without any file/user/folder specified (YOURDOMAIN.COM).  For example, if your home page action is the admin's capture page, and your domain name is YOURDOMAIN.COM, then when they visit YOURDOMAIN.COM they will see the admin's capture page.  If you select "Other Page" then you should specify the URL of the page a person should be redirected to in the "Home Page Action URL" box below it.

A. On the "View Leads" report you can see which lead group a lead belongs to.  Also you can use the code ~capturepage~ in the instant notification email to have it indicate which capture page the lead came from.

A. While logged in as the admin go to "Phone/Text AR".  Then add a message in the "Text Autoresponder" section.  This will setup a message to go to leads instantly when they fill out the capture page belonging to a member that has Tropo credits. Beginning with version 4.2 you will be able to add the message for the admin and then it is used by all affiliates (in previous version each affiliate would need to setup separately).

A. With rollup payments turned on then yes it will do as described where each affiliate has a limit on how much they can earn based off their package and then any additional payment amount is passed up to the next qualifying sponsor in their upline.

A. Depending on the page you want it added to we may need to manually add it.  What is the URL of the page you want the captcha added to?

A. Below is a link to a document that goes over the process for installing a capture page:
https://www.leadcapturepagesystem.com/admin/document.php?id=28

A. When logged in as the admin click on "Memberships" in the bottom right side of the page.  Then you will see a list of all of your memberships with the edit link.

A. If an existing affiliate purchased into a separate membership if they use the same email, then they would cancel their old subscription and would belong to the new membership.  If they use a new email and have 2 separate accounts, then they would have 2 separate logins and see separate things in each back office.

A.

A. You can set the limit to limit the amount of emails that can be sent in a month and the frequency that affiliates can send broadcast messages.

A. Regular hosting includes 10,000 emails sent each month. Pricing for additional emails sent is:
200,000+ is $0.005
75,000-99,999 is $0.0075
25,000-74999 is $0.001
10-000-24,999 is $0.002

A. A piggyback domain is an additional domain added to your system which replicates for all of your affiliates.  For example, if the domain name for your system is yoursystem.com, you can also have additional domains setup with replicating pages.  These additional domains are called piggyback domains.  So, if a user with the username "demo" belongs to yoursystem.com, and you add a piggyback domain called yourpiggyback.com, then yourpiggyback.com/demo will be username demo's replicated page on the piggyback domain.

A piggyback domain is $10. We are happy to send you an invoice.

A. It needs to be the primary email used in your PayPal account.  What is the system you signed up under and we can research and find the correct username.  If it has been a couple of days, also include the transaction # to help us find it.

A. You can have 1 membership that has everything visible in it.  If an affiliate will belong to 2 memberships then they would need 2 separate accounts.

A. If you send 200,000 emails in a month with our shared hosting plan of $10/mo it would cost you $140.  This is because it is in tiers.  Your first 10,000 emails are free.  Next 15,000 are $0.002 per an email.  Next 50,000 are $0.001 per an email, etc.

A. Yes, it will automatically start sending them the autoresponder messages assigned to the group they were imported into.

A. They will look like they came from the primary domain.  With the new version we are releasing, version 4.2, you can define what email the From email should be.

A. Honestly, I am not very sure.  However, in general, the emails will get best delivery if send from the primary domain instead of some other domain.

A. Yes, we do have an affiliate program.  Signup like you will order something, and it will create a free account for you.  After that, you can then promote our products and earn money.

A. This currently isn't possible.  You would have to submit it as an upgrade request.

A. Send a support request in for what uprade request you are looking for an we will send you a invoive

A. We can setup MX records with GoDaddy.  But then they would handle your emails and you may have delivery issues with emails sent from our system so we do not recommend it.  We also have a back office where you can create email accounts, or setup emails with forwarding, and can manage your emails through us if that is possible for what you need to do.

A. We have a few items that integrate with Facebook.  Do you have an example of what you mean?  We have the comments which we sometimes put in the back office or on landing pages where people can leave comments about your site through Facebook.  We also have an inviter.

A. You are able to upload your lead lists into the system. They must be in a CSV file. It is setup to allow larger lists, but remember, we charge for every email sent over 10,000 so importing large lists can be expensive if the leads are not good quality leads (this is how we discourage spam).  We can, also upload the leads for you if you prefer.

A. You would setup an Affiliate Variable for them to provide it (exa: An affliate variabled called "PayPal Email").  Then, they would put the value for it on the "My Personal Info" page.

A. Import your contacts from GMail, Yahoo and Hotmail.  Write to a friends wall on Facebook, and have it create an event in the future and invite all of their friends (exa: webinars, events, etc).  New apps like AOL, Twitter, LinkedIn will be added.  During Beta you have limited control over look and it is only in English.  REQUIRES YOU TO SIGNUP FOR A FREE DEVELOPER ACCOUNT FOR EACH PROVIDER THAT HAS TECHNICAL FORMS TO FILL OUT.  WHEN CAN DO IT FOR YOU AS A SUPPORT REQUEST IF PROVIDED WITH LOGINS FOR EACH ACCOUNT OR INSTRUCTED TO CREATE NEW ACCOUNTS WITH A SPECIFIC EMAIL AND PASSWORD.

A. There is a report in the "Affiliate Center" at the bottom of the page where you can see who has earned what and what payouts you need to make.  You need to manually do payouts.  For PayPal and Payza there is an export to CSV option which allows you to make all of the payouts at once.

A. You need to signup for a free account (Add an item to your cart and signup like you will purchase, then delete the items from your shopping cart).  After joining, you can login to 65leads.com or to leadcapturepagesystem.com and at both places it provides you links in the back office to use for referring clients to either site.  Also, after signup, have the 2 people you already referred send us an email saying that you referred them and we will attach them to you as the referrer.

A. $235 is a one time fee.  If you host with us hosting starts at $10 a month.  Also, at this time the price for our cheapest package with our software is $275.

A. Yes, you can add new series of pages/domains/autoresponders to your system.  If you need separate affiliate packages (so affiliates only see the appropriate content) then you would need a Pro system which allows this type of grouping.

A. Capture Page, Landing Page, and any other front end pages you want.  For the back office, we just need a header (996x195 for best size). Either HTML or PhotoShop is fine.

A. You can view all of them at:
http://65leads.com/admin/templates.php

A. By default the back office is the same.  But, we can customize it as needed to look different from the other back office.  They would still login at the same place, but we can have different headers, etc for the back office for affiliates in the new membership.

A. When logged in as the admin go to "Edit Autoresponse Messages" then at the bottom click on "Create New Account Email".

A. Do you mean if you refer a client to us?  If so, yes, we give a commission for referrals.

A. This is because you canceled the hosting for these systems.  We store the original files for your site, including database, for 6-12 months.  If you wish, you can reactivate your site.  Or, if you only need the data, you can open a support request for us to get the data and send to you.

A. To see your commissions earned you need to login at http://65leads.com/admin and use the same login information you use for our back office.

A. Go to "Edit Autoresponses Messages" while logged in as the admin.  You only need the plugin if you want affiliates to be able to edit the messages themselves.

A.

A.

A.

A. Yes, Twilio.com is supported in our newer version that you have (v4.2).

If you do a delayed blast, then it would mix in with any other blasts going out.  Texts are sent at the rate of 40 per a minute, so a larger blast takes longer, and if many large blasts are set at the same time then they would be sent out together at 40 a minute until all blasts are complete.

A.

A. At the time of writing they charge $0.01 a text, but you can see all their prices and policies at twilio.com

A. When you create a billing option under manage billing you will assign it to a package there.

A. Login as the admin and go to "Advanced Features". 


Click the "Commission Tracking Plugin Settings" tab. Change "Type of Tracking" to "Forced Matrix".  Make the matrix width 1.
 Under "Qualifying Affiliates" set the amount of affiliates (credits) a person must refer/have to be able to receive affiliates into their matrix.

A. Go to twilio.com and signup there

A. You have to send the IP address to us and we have to block it for you.

A. First, to change the password for the admin as that would be an easy way.  2nd, maybe good to also change the database password as this might be how they are getting values.  3rd, if still an issue, to look through code to make sure nothing has been injected to send details to a 3rd party site when someone joins.  Basically, these steps are to find out how they are doing it, then once found out how, it will be easy to correct.

A. After you've turned on direct payment, you need to then setup the affiliate variables under "Manage Affiliate Variables" and setup variables for the button details.  The document below describes more how the buttons work and the exact titles to use for the affiliate variables when setting them up.

A. No, you do not need to stay logged in for all the emails to be sent.

A. We do not give out FTP details with shared hosters.  In fact, for security, FTP is completely disabled for the server (disabled within Linux itself) and instead we provide a file manager for uploading files.  With a dedicated server we do offer SFTP (secure FTP).  We restrict regular FTP (insecure) even on dedicated servers because it is not the wisest option (our servers have password hack attempts multiple times each second, all day long, and even with firewalls, FTP is still not 100% secure).

A.

A. We can put in a request for the transfer, and then coordinate a good time at night to do the transfer.  It is easiest if you can provide us temporary login information for the site you purchased the domain name from so that we can modify the DNS ourselves while doing the transfer (allowing us to do it at night ourselves, especially important since the site is live).

A. Do you mean the thumbnails for the pages?  If so, the thumbnails need to be exactly 196x187 or they will get resized and possibly distorted.  We can create new thumbnails for you as a support request.

A. Go to "Manage Billing" and delete the billing option there.  Making it free doesn't remove any buttons on the order page.  Also, if free, you should not need the order page as you would link directly to /admin/create.php?user=~username~ for affiliates to create their account there.

A. Yes, you should add a button.  How you set it up depends on if you are giving the system away for free or charging affiliates for membership.  If charging, then you should link to /admin/order.php and you should setup buttons under "Manage Billing".  If free, you should link to /admin/create.php.  If you prefer, you can open a support request for us to setup buttons for you.

A.

A. Yes.  You can make capture/landing pages password protected so a lead must enter their password to view it.  This can be done without any coding knowledge.  Also, you can create resource pages in the back office for members to view without any coding knowledge.  Also, we have instructions for creating members area pages if you need to create custom member area pages that need custom php code added to them.

A. Go to edit the page.  Click the red button in the top right saying "Advanced Settings".  There, you will see a drop down where you can select Yes/No for Password Protection.  When you select Yes a section will appear beneath it where you will select which lead group(s) are allowed to view the page.  Each lead has a password assigned to them.  You can put the password into an email sent to them using the code ~password~.  You can view/edit the password when editing the lead.

A. Autoresponder messages stop going out when an account is suspended.

A. Yes, with affiliate variables you can do just what you said.  This applies to basically anything (could be a video code, a title, a username, or anything else instead of banner code).

A. For the type, select Textarea (large) and that will make a textarea box for them to put their banner code.  For default, put the default banner code.  Then for title put something like: Place Your Banner Code Here

A. Go to view leads,


then click on the edit icon next to the lead you want to find the password for. 

The password will appear as one of the values when editing the lead.

A.

Sometimes this happens if the server the site is on is reaching the limit set for it for mysql.  When this happens we typically are aware, and looking into it.  90% of the time when we've had these messages during the year of 2012 it was caused during the time the emails were sent at 4-6am (because at that time of day the server was busier and not strong enough to handle an attack).  In most of the cases it only happened that night to a specific server, and there is nothing we do.  In some cases we track IPs and block IPs. In some cases we change limits, or have hardware upgrades applied to the server.  The outages were only to a percentage of the visitors (so, those going over the threshold saw an error message, or page load issue), and were only for 1-10 minute spurts over the 1-3 hour period of time.  Outtages are really rare, and we do have pingdom monitoring (viewable from our sales site) where you can see history and uptime reports from pingdom.

The short answer is this is something that rarely happens, only 1-3x a year per a server, and it will fix itself in 1-10 minutes, it may happen again around the same time of day for as long as a week, and we are working on it.  What you can do to help is let us know the exact url of the page visited, the exact message displayed, and the exact time visited, and if possible, your IP, and it will help our investigation.

A.

A.

A. Go to "Members" then find the affiliate that you want to change the membership for and click on their membership.  It will give you a list of available memberships that you can click on to change the membership.  After that, click the billing link on the right side and enter in the amount you received there.  Entering the billing amount is not needed if you are not paying commissions.

If using direct payment the process is different.  You would still change their membership, but instead of clicking on billing to enter the amount you will click on the amount column that appears next to the username and enter it there.  Also, you will need to click the red suspended link to unsuspend them if they are suspended.

A. You can see it in the affiliate center on the earnings page.  It is applied each night with older versions and every hour with newer versions.  It shows you a report of earnings and current balance, then you need to make payouts outside the system.

A. No, you don't need the affiliate program plugin (nor affiliates showcase).  Those are for something else.  The commission tracking plugin would give you the ability to track commission, as well as a genealogy report showing the lineage of who sponsored who (making things easier to see).  But that is not needed for tracking a sponsor.  What is needed is every page after the capture page MUST have ?user=USERNAME at the end of the url.  A tracking issue is 99% of the time because some page is missing this.  If you need assistance we can create a support request for this. If you find the page and tell us the url to fix, we can fix for you quickly.  Also, if you want we can go through and test all your pages to look for issues.

A.

A.

A.

A. Below are all of the apps for all API's with the social inviter:

http://domain.com/admin/facebookcontacts.php
http://domain.com/admin/facebookblaster.php
http://domain.com/admin/googlecontacts.php
http://domain.com/admin/yahoocontacts.php

A. Yes

A. Yes it can be done.  It's done when setting up a page, and since these pages are already live, we have to change it in the database on our end.  If you send a list of the URLs we can make the change for you as a support request.

A. An affiliate cannot belong to more than 1 category.  Instead, you can setup so each membership has different content.  Then make the membership that the affiliate upgrades to include all the content from the affiliate's orgiinal membership.  You can do this by setting up content groups and attaching them to content.

A. If it is not editable you would do it through the File Manager, described in the document below:
https://www.leadcapturepagesystem.com/admin/document.php?id=1098

Also, we can either remove for you, or make it editable for you, as a support request.

A. You would either need to do it through the file manager by editing the html code OR request for us to make the change for you.

A. When logged in as the admin go to Edit Pages then click Edit Order Page.  Also, you can edit the html for the page by editing /uploads/adminpages/order.html

A. Create a screenshot of the video, and put it in your email message.  And make the screenshot a link.  For the url for the link put the page where the video is loaded, and have the video set to autoplay.

A. Be sure not to leave the affiliate price or admin price blank.  With a pro system you need to add pages to content groups for them to show to your members.  To do this, start off with manage content groups and setup groups.  Then, when editing the pages assign each to at least 1 group.

A.
It is possible with a pro system using piggyback domains and setting up packages.  The back office would be on the original domain name, but it's possible to customize the text/graphics/layout/etc to look different.  Depending on your need, let us know specific separate questions for each item you would like to do yourself and we'll provide an answer.  Or, you can send any details in a support request and we'll do it for you.

A.

A. If you are using embed code from video site (like YouTube) then there are no issues.  If you have a premium account and we are hosting the video, if using FlowPlayer (which we recommend), then videos must be either .flv or .mp4 format.

A. If they upgrade on the order page, and then if they pay with a different email other than the one under their account it will create a PROCESSING record for them.  A special order page can be setup where it requires them to be logged in to view it and then this issue will not occur.  When this happens, you should delete the PROCESSING record and add the billing record to the original affiliate account.

A. When logged in as the admin go to "View Affiliates".  Then, find the new PROCESSING record and click billing and copy the billing details (including transaction id).  After copying, delete the billing record. Find the original affiliate record and click on billing and add a new billing record with the details copied from the PROCESSING one.  By copying the transaction id it will ensure that future payments will apply to the correct account.  By adding the billing record it will make sure any commissions earned are applied that night when commission payments are calculated.

A. To setup the button go to "Manage Affiliate Variables" and create one for your affiliates to put their PayPal email. Then, you would put the PayPal button in the landing page and put the ~~ variable for their email in the part of the PayPal button code where it has the email. IMPORTANT NOTE: Doing it this way it will not track inside the system. If you need for it to let them make payment and then to be able to create an account, and for it to properly control it (not let someone join unless they pay) then you will need the commission tracking plugin and a pro system so that you can do direct payment. So, YES, you can put the button, but it is just a button for payment and a person making payment wouldn't all the person to join (you would need to set your system to be free under advanced features if you want people to be able to join after paying with this custom button).

Yes, if you prefer we can set this up for you.

A. http://YOURDOMAIN.COM/admin/create.php?user=~username~

A.

A. Yes, the entire members area is completely customizable.

A. No, typically when changing a domain name you do not need to modify any of your content.  The only time you need to is if you have any URLs using the full path of the old domain, then the URL (exa: links) would need to be fixed.

A. To edit the default message go to Edit Messages and at the bottom edit:
Confirm Your Email (Double-Optin) Email

Also, when editing a contact group there is the option to add/edit a specific message for that group.

When using double optin, the instant message is sent when a person clicks the confirmation link in the email that is sent.

A. You are correct in that it will make 2 separate payments to the admin.

A. Yes, below are instructions on how to add it:
https://www.leadcapturepagesystem.com/admin/document.php?id=2305

Also, we can add it for you as a support request if you like.

A. Yes, you can setup a free trial when creating the billing option.

A. Yes, you can charge an admin fee.

A. Yes.  There is a setting for this under Advanced Features and by default the setting is turned on.

A. Below is a document that explains editing the members are pages:
https://www.leadcapturepagesystem.com/admin/document.php?id=116

A. If using direct payment to affiliates, then no.  If not using direct payment, then yes.

A. Yes, you can delete pages yourself.  It will not mess anything up as long as you are no longer using the page and no other pages link to the page being removed.

A. When using a 3rd party autoresponder the notification would come from the 3rd party autoresponder, and not from the system, unless you have the feature turned on where it will add the contact to both your system and the 3rd party autoresponder.

A.

A.

A. Yes, members can have capture pages add leads into a specific lead group.  Also, they can transfer leads betwen lead groups.

A. There is no limit to the amount of lead groups members can have.

A.

A. If the results has more than 50 members in it, then the results are put into separate pages.  The page numbers appear at the top of the page.

A. Yes, you can use YouTube, or embed code from any other video site.  You would simply paste the embed code from YouTube into location you would put the flow player code (instead of using flow player).

A. Yes, with the replicating PDF we can setup the URLs inside the PDF to have the affiliates details inside of the url and for the url to be clickable.

A. If you are having issues with files being corrupted when uploading them through the file manager in the bottom right of the file manager use the upload option that says:
"Upload Image (if uploaded above cuts the image off, use this)"

A. You can use your own 3rd party rotator.  For the rotator that comes with the system, there is only 1 rotator, and if wishing to create additional rotators we would need to handle it as an upgrade request.

A. You would setup an affiliate variable.  Then, you would edit the link to include the ~~ code for the affiliate variable inside of the link.  For example, a link might look like:
http://COMPANYBEINGPROMOTED.COM/FILENAME.php?id=~var1~

The example above shows how you would put the ~~ code inside of the link in the spot where the affiliate's value should appear.

A. You can modify the color by editing the css for it in the admin stylesheet (under advanced features).  In version 4.21 we have added the ability to specify the size of each cell inside the calendar (height/width pixels) allowing you to resize it.

A. We use iWeb.com.  However, you can put the dedicated server in your name with any company you wish, and just pay us for the installation and the normal monthly maintenance fee.

A. Because no tracking is needed on our end for the Payza payment affiliates do not need to put their Payza security code (unlike the PayPal payment on your order page which gives them a membership).

A.

A. You put the ID for your reseller site with GoDaddy.  This requires that you have a reseller account with GoDaddy (they charge a fee for this, and give you your own domain with Wild West Domains), and then the id is retrieved from that new reseller account.

A. Under Advanced Features there is a setting Allow Affiliates To Import Leads.  Set this to a higher number.  The message you see happens if someone using the same IP as an affiliate goes over the limit of adding leads for the day.

A. capturepagemail.com is used to manage spam complaints from clients that use our software.

A. The score as an indicator to how active the lead is.  Each time the lead takes an action (visits a page, opens an email, etc) it adds to their score.  So, the higher the score, the more active the lead.  You can modify the amount of each score (the amount of points added for each action)  under advanced features.



Located under the "Contact Scoreboard Settings" you can adjust your scores here. 

A. Cookie tracking sets it up so that if an lead visits the home page OR enters a bad username OR visits the admin's page, that it will check if a cookie exists from them visiting an affiliate's site in the past.  If the cookie exists (meaning they've previously seen an affiliate's page), then it will redirect them to that affiliate's primary capture page.  If you turn off cookie tracking then this will not occur.

A.

A. Go to Edit Messages and edit the message at the bottom that says "Create New Account Email".

A. Yes, all systems are able to track genealogy of who referred who.  The link members use can be customized, but the default links are.

Free Signup:
http://YOURDOMAIN.COM/admin/create.php?user=USERNAME

Paid Signup
http://YOURDOMAIN.COM/admin/order.php?user=USERNAME

In the above links, replace the capitalized text with the appropriate values.

A.

A. With a Pro system there is the option when editing the membership to indicate that the membership is free.  If free, then you would need to see the id for the membership (look in the URL of the page when editing the membership and it will say ?id=#.  The # is the id for the membership).  Then, you would link to the create account page using the link below putting the # for the membership and the USERNAME for the affiliate that referred the new member.

http://YOURDOMAIN.COM/admin/create.php?user=USERNAME&package=#

A. No, such a function does not exist.  We can build it out.  Most likely it would need to be done as an upgrade request. 

A.

A.

A.

The admin can decide if you want to make your system be a free system to join, or a paid system.

CREATING FREE ACCOUNTS

If your system is setup so someone must pay to join, there is an easy way for you to give out free accounts to specific people.  When logged into the back office as the admin go to the "Create an Member" page.  On the right side of the page is the option to enter the email of a person you want to give a free account:

• When the form is filled out an email will be sent.  The email used when signing up must match the email put in the form.

• ONLY THE ADMIN can create a free account.  The option is only seen when logged in as the admin.  It is secure and it is not possible to use this feature if you are not logged in as the admin.
• This does not work for systems using the Direct Payment option of the Commission Tracking Plugin.

A. I believe your problem is the image you are uploading is not jpg (must be jpg, can't use png).  If that isn't the issue, if you can forward us the file and we'll upload for you and see/fix the issue (could be invalid mime type of some issue with the file itself).

Also, on another note, we have your server, are finishing installation, and will soon be ready to setup your site on it.  This is a back/forth process, and if possible, it's easiest if you can send us temporary login information for the company where you purchased the domain name from, and we can setup for you.

A. In LCPS client admin, under your site, under the site tab there is an email tab that shows login details for emails.  However, the no-reply email is controlled by the system because the system removes emails that bounce (it inactivates the leads if their email bounces) so it is best not to delete emails sent to no-reply@.

A.

• When filling out the form, in the email address only include the username of the email.  For example, if creating the email [email protected] only put john in the field and do not include @mydomain.com.
  When filling out the form put everything in lowercase.
  You can check your mail at mail.yourdomain.com OR you can use your own 3rd party mail client.

A. The flags have no meaning aside from organizing your leads.  So, you can determine which color flags you will use and what the flag represents.

A. Affiliate/Member variables allow you to create custom variables for your members.  Examples of member variables can be anything.  They can be a spot for an member to paste the embed code for a video, a place for them to put their payment details if they are receiving payments directly, a spot to put their username for another program, etc.  The values an member puts for their member variable can be displayed on their capture page, in autoresponder messages, and on some pages in the back office.  Beginning with version 4.0 of our software you are able to add an unlimited amount of member variables.

 

Managing Member/Affiliate Variables To add/edit/delete member variables go to "Manage Member Variables" while logged in as the admin.  Member variables added by the admin at the "Manage Member Variables" page appear in the members "My Personal Info" page.

A. If you add a link here (both title and URL) then the link automatically appears in the bottom right of the member area home page (the page seen when a member logs in).

A. Active means they are not suspended.  If suspended, then they are not able to login and their capture page redirects to the admin's page.

A. Create a link to:
/admin/managenews.php

A. The are uploaded into the main folder for your site.  So, if you upload a video called video.mp4 the video would be:
http://YOURDOMAIN.COM/video.mp4

A. To do this you would use affiliate variables.  The way you would set it up would depend on the page you are setting it up at (Members Area page vs Capture/Landing page).  The way it works is you would setup an affiliate variable for the entire link, or the part of the link that changes per the affiliate (like if the link has the username for the program inside the link, you could have just that username be the value for the affiliate variable and each affiliate puts their own username for the program being promoted).

A. Yes, you can have your designer modify your members area for you.  The entire members area is customizable.  Below is a document to point your designer in the right direction:
https://www.leadcapturepagesystem.com/admin/document.php?id=116

A. There is no email setup to go out when someone pays, such an email would need to be added as an upgrade request.  There is however the followin 2 emails that are sent:
1) There is the new account email sent out when they create their account
2) When they create their account if a lead exists matching their email it is transferred to the converted lead group and you can setup follow up autoresponder messages to be sent for this lead group.

A. You would need to have your members as leads and add their lead to a specific lead group then setup messages for that lead group OR you would need to put in an upgrade request to have the ability to have autoresponders for members.

A. If the system is free you would link to:
http://YOURDOMAN.COM/admin/create.php?user=USERNAME

If the system is paid you would link to:
http://YOURDOMAN.COM/admin/order.php?user=USERNAME

Replace the capitalized text with the appropriate values.  You can add the link for each affiliate to use on any page in the back office by editing the html template file.  Also, we can add the link for you as a support request.

A. A piggyback domain can be added to the system, and then it can replicate for the member.  However, the piggyback has to be hosted on our server (not on the member's own hosting account).  Also, members can use forwarding with masking (or frames) to do a similar affect (this can be done through the company they purchased their domain name from).

A. It can be using an iframe, but that is the only method (aside from manually copying the files, but if you manually copy the files the editor won't work anymore).

A. Correct.  With the commission tracking plugin you can use the links to make buttons that will track to the affiliate and give them commissions when someone orders from them.

A. These settings are related to the matrix.
The cycle bonus is paid to the member when they finish filling up their matrix
The matrix parent cycle bonus is paid to the members parent when they finish filling up their matrix
Matching bonus allows you to double a member's commission that they receive during their first month of membership

A. It uses the member's username to track.  So, for example, if you have a page called landingpage.php then the tracking would look like:
landingpage.php?user=USERNAME

USERNAME is the username of the member that made the referral.

A. No, it's currently not possible to setup autoresponder series for your affiliates.  However, it is possible to have your members as leads and handle it that way.  By default, when a member joins, if a lead with the matching email exists they are moved into the converted leads lead group.

A. We do not use CPanel because it cannot work with our software as our software has control over linux.  However, we can assist you with any CPanel needs you might have.

A. When using direct pay you would go to edit the package and you can set it up there.  For a normal system (not direct pay) you would setup payments to the admin under Manage Billing.

A. You would never have any overrage fees so it would just be the standard fee.

A. Yes, it is possible to manually add it there by editing the template files for the admin pages.

A. To put the button (~orderbutton1~) on the order page you would paste the code ~orderbutton1~ where you want the button to appear.  I'm not sure what you mean by dynamic.  If you mean that you want the payment to go directly to the affiliate then you would need a pro system, with the commission tracking plugin, with direct payment turned on, and then you would link to the create account page and payment to the affiliate is made AFTER they create an account (a key difference as direct payment works opposite from a normal system).

A. You can disable the autoresponder with a Pro system by limiting the amount of emails for the package to a low amount (like 10 or 20 a month) and then by removing the links to the autoresponder/leads page by editing the template files that link to the page.

A. After tracing your problem we decided that when someone fills out the form on a capture page multiple times, it will send multiple notifications for the same email.  There are a few possible explanations about why this is happening:
1) It is a robot
2) It is someone testing
3) It is someone spying
4) It is someone that is having email delivery issues from your site, and are trying many times

The most likely cause is a robot (50+% of the time), especially depending on frequency and time of day.  If it is always the same IP used, we can block the IP from visiting you site if needed.  You can request this block as a support request.

A. In your members area, in the report center you can see entire emails sent.  You can also see it in the LCPS Client admin on the page for your site under the site tab under the stats tab by clicking view stats.  You can see the email overrage rate on the same page above the emails sent in the site details tab.

A. Currently we would need to manually add it through the database.  We added an upgrade request for the next version (4.22) to add a section where you can add these types of commissions manually through the back office.

A. The amount of time a support request takes varies from a couple hours to several days depending on the difficulty of the request and workload at the time of the request.

A. With direct payment it is not possible to tell how many active subscriptions you have to your members (either PayPal, STP or Payza subscriptions).

A. On the create account page you will use the form on the right of the page to send an email to anyone you wish to give a free account. They will need to follow the link to activate their free account.

A. Go to "View Affiliate List" and find the affiliate.  Then, click the billing link and a popup will appear, enter the payment details there.  Also, if the affiliate is suspended click the suspended link to unsuspend them.

A. Resource pages are edited using a WYSIWYG editor

A. Yes, things do change.  A landing page does not have the code for sending the form, so any forms on the page may not send and/or may not be setup properly if the page is not marked as a capture page.

A. Under advamced features -> Edit Admin Stylesheet

A. go to advanced features -> under Misc tab -> change the home page action - home page url to the page you want your site to go to.

A. Yes, there is a setting under advanced features to allow you to have your leads added into both.

A. Under advanced features -> Email -> 3rd Party AR Add Contant set its value to No

so it will add lead to 3rd party not to our system.

A. Yes, when editing a page you can assign it to a different internal autoresponder (by setting the lead group), or they can attach it to it's own 3rd party autoresponder (and each page can have a different 3rd party autoresponder).

A. http://YOURDOMAIN.COM/admin/create.php

A. You can upload the pdf files via the File Manager in the LCPS Client Admin.  After uploading, you can link directly to them.

A. Our shared hosting does not include FTP access.  Instead, we have a file manager where you can upload your files at.  Below is a link to a document explaining more:
https://www.leadcapturepagesystem.com/admin/document.php?id=1098

A. Go to the task that is awaiting approval, and you will find on the top right a yellow button "Task is complete" click on it

A. You cannot add them yourself, however, we can add them for you.  In order to add one, open a support request indicating the subdomain name, and also the site that the subdomain should point to.

A. With direct payment turned on, if there are multiple memberships (packages) setup, then a drop down appears for the person to select which membership to join.  This controls if the membership appears in that drop down.

A. If admin access is set to yes, then members (affiliates) belonging to that membership (package) are able to access all pages that an admin can access.

A. When editing the membership (package), in the URL at top you can see the id for the membership.  Then, use that id for the membership and add it to the url as shown below replacing the id number with ID:
/admin/create.php?user=USERNAME&package=ID

A. 1- go to advanced fetures and make sure that the live chat is on.
2- go to edit pages .. choose the page that you want the live chat on it . 
3- go to advanced settings .. mark the live chat option on. 
4- go to live chat button on your control panal page . and start chating 

A. No, you didn`t have access.  it is encrypted

A. With PayPal, after a person pays, they are required to click a button (that is not noticable to many people) to continue back to your site to finish the create account process.  This can cause many people to get stuck in the PROCESSING mode.  With PayPal, you can have it to automatically redirect to your website after payment so the person is not required to click on a button to proceed.  To do this, you must turn this on within your PayPal account.

A. Typically the best approach is to setup content groups for the packages.  When editing the content group specify the package for it.  Then, when editing the pages, banners, etc., you can assign them to a content group so only members of packages in those content groups can see it.

A. For affiliates to unsubscribe themselves you must delete their account.  We can and have added ability for them to do it themselves, but we typically advise against that.  Typically, what you would want to do is to add instructions to the bottom of the email telling them that if they want to be removed from the mailings to contact you to have their account deleted or suspended.  That, or to use the lead group for affiliates (you can have them all as leads) and handle your non system emails sent to affiliates that way (sending them to them like leads).

A. With a pro system you can choose whether or not to allow your affiliates to upload leads.  With a team system, only the admin can upload leads.

A. Yes, you can.  Upload the video to your HostGator site, and then the URL for the video on that site when adding it to your capture/landing page.  So, if using FlowPlayer to play the videos, you would just use the URL from the other domain with HostGator.

A. In the LCPS Client Admin, on the page for your site, under the site tab click on the Tools tab and then click the link that says:
Reset Admin Failed Login Attempts

A. A member is suspended when their payment is canceled.  Our software is notified by an IPN when a subscription is canceled and the member is suspended immediately.  There is a setting that can be turned on to have them suspended when their next payment would have been due, but by default this is turned off, and this should be used carefully because it will suspend anyone that doesn't have a payment record.

A. There is a setting under advanced features where you can decide to have people either supended when they cancel their subscription, or to have it where it doesn't cancel it right away, but instead it cancels it when it is scheduled to end.  If it is set to to suspend when their susbscription would have ended, instead of instantly, then what happens is anyone without a payment will be suspended.  You would have to manually add a payment for the member to prevent them from being suspended.

A. Have them moved to a lead group that does not have any autoresponder messages assigned to it.

A. Yes, in the LCPS Client admin, under the page for your site, under the site tab, under the tool tab there is a link called "Reload Affiliate Messages" that can be used to do this.

A. You are logged in as the admin.  If you are logged in as the admin it allows free signup.

A. https://www.leadcapturepagesystem.com/admin/document.php?id=3447

A. If you do not host with us you would need to log into the database and delete all the autoresponder messages from the autoresponder table where aid!=1

A. No

A. Yes

A. First, to establish is the problem that no commission is being tracked, or is just not tracking the recurring payments that happen later.  If none are being tracked, then I would check the membership (package) to see if there are any restrictions there preventing it from showing.  If only the recurring are not tracked, then most likely the issue is either the MD5 key or the silent post URL are not setup correctly in Authorize.net.  In that case, it is best to have the client provide screenshots of those 2 pages to ensure it is setup correctly.

A. Things to check include:
1) Make sure there is no passup setup in advanced features
2) Make sure there is no qualifications or similar setup when editing the membership

A. The rss button provides an rss feed of all of the news created by the admin.  It's a normal rss feed (if not sure about rss, google it).  It can only be seen by members when logged in (so possibly not very useful).  For a moment RSS seemed like it would become a popular notification format, but it seems that no one uses it (originally the purpose was news feeds for people, but now I think rss is pretty much only used by search engines and robots).

A. Yes, there is a link at the bottom of every email that a person can use to unsubscribe.

A. Follow next instructions to upload control panel header

1- Go to advanced features section

2- Go to Upload control panel photos


3-

A. If they visit the capture page, optin in, and then are redirected to another website and never return to the original website, nor ever open any of the messages, then they would have a score of 1.

A. There are a few ways that are possible:
1) The contact also filled out the form on another capture page that does have the phone on it
2) Someone setup HTML Form Code on some web page using the tool in the members area.
3) A robot is submitting contacts to your site.
4) Someone went back and editing the contact adding their phone number.

A. If an affiliate is allowed to edit it, then they are editing it only for themselves

A. If not tracking commission then for sure yes.  If tracking commission we would need to research if A.net will allow you to have more than 1 silent post url.  If yes, then it is fine, and if no, then it isn't fine.  Also, you would need to get the website approved by your merchant (you can't just add without approval from them for most merchants, as most require preapproval).

A. If empower network supports it then it is possible to do it through them.  What we need is some way to know from empower network when a sale is made.  They may have an API or IPN or something similar that supports that.  We can research if it is possible as a support request if the client prefers.

A. Create a package then go back to edit it and select free when editing the package.  Leave it as paid under advanced features and leave all other packages as paid.

A. If a system is a passup system or a matrix the parent is the member that the person is currently assigned to and the original parent is the person that originally sponsored the person.

A. you can do that from advanced features
you can :
1) click edit the page you wont to be for the paid member
2) assign it to the affiliate package(group) you wont (Paid package)

A. You can put them into whichever lead group you want.  By default they are added to the converted lead group (the group with the id of 2).

A. To set a banner for a content group :

Go to manage banners ---> Click on edit banner icon





To see banners added for a specific group, login as any affiliate from this group membership and go to his banners page The added banner should be there

A. The way you described it is correct and the way everyone so far has requested it (so each member has THEIR OWN contacts and not preventing 2 people from having the same contact).  Yes, we could do a setting for this for sure as an upgrade request, and I think that is the best route.  We could do a SR to force something like this, but it would be after the fact (like a cron to delete recent ones added OR code added to every capture page to see if lead already exists and then redirect them back to original sponsor), but this type of code at best would be an ugly solution, and much better do an upgrade request and we'll add on on/off button under advanced features.

A. The send member email from users.php doesn't work with any ~~ codes.  Since the message is a 1x message custom sent to members I do not see the need for ~~ variables to be used, but if it is still needed (maybe to make copy/paste easy) then we can add the functionality as an upgrade request.

A.

In the <head> section

A.